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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

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October 21, 2019

Allways good Another job well done. To bad its costin me but i guess i drive to much for cars to with stand my driving..ty for gettin me in at the last minute. More

by krf1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Oct 21, 2019 -

Bill Kay Nissan responded

Thank you for a fantastic star rating.

October 17, 2019

Quick service Made a service appointment online. Plenty of choice days and times. Arrived at 8am and was out by 9am. Oil change and tire rotation. All went perfectl More

by Hertzman06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 17, 2019 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

October 15, 2019

Great Service! Work preformed in a timely manner and in formed of what was accomplished. Even the man iloading the water was friendly asking if there were any taker More

by 1she-she
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girl taking payment very nice, Jerimy Witt
Oct 16, 2019 -

Bill Kay Nissan responded

1she-she, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 10, 2019

Service Waiting Room The service area waiting room was clean and provided beverages for those waiting. Ric was of great help to me. We appreciate the service provided t More

by gladieadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in finance., Kim Golden
Oct 10, 2019 -

Bill Kay Nissan responded

Thank you for your kind words and outstanding star rating.

October 08, 2019

Great service I always have the best service at Bill Kay. The service team is always easy to work with. All work is explained prior to it happening and everyone is More

by Nica3404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 09, 2019 -

Bill Kay Nissan responded

I always have the best service at Bill Kay. The service team is always easy to work with. All work is explained prior to it happening and everyone is pleasant and great to work with.

October 02, 2019

Quick and thorough. Much faster than Firestone. Comfortable waiting area and the staff was extremely nice. Did not oversell any service. Will come back for next servic More

by daniel.harter01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerimy Witt
Oct 03, 2019 -

Bill Kay Nissan responded

Thank you for a outstanding star rating.

October 01, 2019

Quick and Efficient Checked in immediately. Kept updated. Service completed quickly and efficiently. Dealership is clean. Has Wi-fi and TV in waiting room. Water and c More

by COWMAM52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 02, 2019 -

Bill Kay Nissan responded

Cowmam52, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

September 30, 2019

Good bunch of guys JERIMY IS ALWAYS ON TOP OF THINGS AND KEEPS ME WELL INFORMED...UNFORTUNATELY I HAVE BEEN TO SERVICE MORE OFTEN THE ID CARE TO BE...HOWEVER I AM HAPPY More

by WAXSALAMANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil Sulaiman, Jerimy Witt, Kim Golden
Oct 02, 2019 -

Bill Kay Nissan responded

Thank you for your kind comments and outstanding star rating!!!!!

September 30, 2019

Very pleasant experience It was a very nice experience. Rick was very nice and helpful. I would recommend this place again. Everything was completed in a timely manner. Thank More

by TARAMACKO
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Bill Kay Nissan responded

Taramacko, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

September 25, 2019

Problem is unresolved. View from all 4 cameras is even blurry and unclear. Controls for settings: 1. Contrast and Brightest can be changed but not helped 2. Tint and Bla More

by Muranoismycar
Recommend Dealer
No
Employees Worked With
Kurt Kruger. Friendly, organized and professional in his work.
Sep 25, 2019 -

Bill Kay Nissan responded

If you would please call me , Donnie Jorman Owner Loyalty manager at 630-969-3200 Ext. 1221

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