Bill Kay Nissan - Service Center

Best service ALWAYS! The service dept here is impeccable. I can simply count on the guys at BK to be honest and fair. Rick is a great manager who I have dealt with throug The service dept here is impeccable. I can simply count on the guys at BK to be honest and fair. Rick is a great manager who I have dealt with through 3 cars. I always schedule and ask for Jerimy who is just the ultimate professional. He friendly and always on top of his game. From the moment I step out of the car, it is like I am visiting royalty. The work done on my car has always been top notch quality. I drive from the northern suburbs to Downers Grove for this kind of service. I wouldnt go anywhere else! More

Great ^_^ I always get treated like a valued customer when I come to this Nissan. I have other Nissans closer to me, but I choose to go to this one because it’s I always get treated like a valued customer when I come to this Nissan. I have other Nissans closer to me, but I choose to go to this one because it’s my favorite. My issues are always addressed and resolved. Rather then me waiting hours to get my vehicle fixed, they will put me in a rental. Staff is always friendly which makes me feel comfortable. Highly recommend! More

Allways good Brought it in for follow up noise. Corrected and out i went. They were very fast with service and repair after a test drive with me to find noise. Brought it in for follow up noise. Corrected and out i went. They were very fast with service and repair after a test drive with me to find noise. More

Best service ever! My front brakes and rotors were in seriously in bad shape. They fit me in & fixed them at the last minute. Thanks Fernando & Rick! You’re the best! My front brakes and rotors were in seriously in bad shape. They fit me in & fixed them at the last minute. Thanks Fernando & Rick! You’re the best! More

Very helpful polite group of people. I had an remote starter installed in my new Rogue. The service department was very nice and explained what would be done. After installation they spen I had an remote starter installed in my new Rogue. The service department was very nice and explained what would be done. After installation they spent time showing me how to work it and took time to just talk to me. More

Oil change/tire rotation I had another quick visit for an oil change/tire rotation. I was in and out within an hour. The staff was pleasant as always. I had another quick visit for an oil change/tire rotation. I was in and out within an hour. The staff was pleasant as always. More

Excellent service. Jeremy was awesome with meeting and greet Every time I get service from Nissan I seem to encounter Jeremy which is great because he makes sure I get great service and what else I need to be do Every time I get service from Nissan I seem to encounter Jeremy which is great because he makes sure I get great service and what else I need to be done he informs me in letting me know how soon I should get it done. Example: my rear brakes needed to be taken care of., Recieving service from someone like him is a great asset to Nissan and it what’s keep me coming back for service. More