Back

Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,745 Reviews

1,745 Reviews of Bill Kay Nissan - Service Center

Sort by
January 30, 2023

Always nice to go to Bill Kay the staff is always nice to talk to and service is outstanding. More

by STEVEH1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden
Jan 30, 2023 -

Bill Kay Nissan responded

Thank you for your kind comments and fantastic star rating!!!!!!

January 30, 2023

They were very polite and courteous to me he considered all my needs. Thank you for considering my requests. More

by sarencher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2023

Rick in your service department is one of the courteous nicest man I’ve ever met I left countryside Nissan and came to your company What is the best move I ever made you have my business for now on as soo More

by dturner1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Flores
Jan 30, 2023 -

Bill Kay Nissan responded

Thanks, dturner1024 for # 1 star rating.

January 25, 2023

Both Ric and the mechanic were friendly and professional. They not only did what I came for, but also recommended the service plan for the near future. Great service, thank you! More

by DR_GRUMBLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jan 26, 2023 -

Bill Kay Nissan responded

Hi Dr_grumbler, we are very happy to have provided you with such a positive experience!

January 25, 2023

Si todo bien listo cuando es nuevo el carro no falla pero con Nissan al 100 % puro Nissan More

by j323nunezguadalupe
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Donald Jorman, Randall Caldwell, Erik Esmits, Paul Johnson, Hector Flores, Robert Giovanonni, Fernando Flores
Jan 26, 2023 -

Bill Kay Nissan responded

J323nunezguadalupe, thank you for the high star rating!

January 25, 2023

Great Staff, very nice. Service was quick. Very happy to be a part of the bill kay family. More

by jessicag7355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Carl Beckstrom, Jesus Fuentes
Jan 26, 2023 -

Bill Kay Nissan responded

Jessicag7355, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

January 22, 2023

I am a long time customer of Bill Kay Nissan. I have a trusting relationship with the service department More

by KCANDERSEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Bill Kay Nissan responded

Kcandersen2, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

January 16, 2023

Nice and quick service. Staff was good and courteous. Explained services rendered and guided next steps. More

by ktmanikanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hernandez
Jan 16, 2023 -

ktmanikanta responded

Thanks.

January 15, 2023

I always receive outstanding service from Bill Kay Nissan. The staff is friendly and really efficient. I get great value every time More

by GLRUFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Jan 17, 2023 -

Bill Kay Nissan responded

Hi Glrufo, we are very happy to have provided you with such a positive experience!

January 14, 2023

I wasn’t happy with the service provided. Had to pay half price to get a transmission fixed when the car was brought in a year ago for inspection and was told it was fine. More

by Evelynneary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Beckstrom
...
17
...