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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

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September 21, 2022

Knowledgeable tech, Good service, in timely manner. Appreciate the fact my service was completed within the suggested repair. Thank you More

by Edwinayala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
September 17, 2022

Ric and assistant were awesome. Everything was taken care of everything. Thanks for doing a great job. More

by GRATEFULMAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Sep 19, 2022 -

Bill Kay Nissan responded

Gratefulmae, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

September 11, 2022

Service employees were very nice. Excellent customer care. For me with not a lot of experienced about repairs and maintenance. They will explained it to you. Loved this location and I More

by cms3555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Bill Kay Nissan responded

Hi Cms3555, we are very happy to have provided you with such a positive experience!

September 09, 2022

I am so appreciative for the guidance in car maintenance. Every concern I have is addressed in an efficient and professional manner. More

by Werfjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 12, 2022 -

Bill Kay Nissan responded

Hi Werfjm, we are very happy to have provided you with such a positive experience!

September 01, 2022

I called yesterday and was told I could come in that afternoon. So glad they were able to service my car and check everything. More

by turbobanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Bill Kay Nissan responded

Turbobanks, we are glad we could help!

August 31, 2022

Bill Kay Nissan Service Center has been my choice for any and all service the past 8years, now on my 3rd lease vehicle. I have also brought my other car (Toyota) in for service as well. Only issue I have a More

by Dr. Bob 1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 31, 2022 -

Bill Kay Nissan responded

Thank you so much Dr. Bob 1990 for your outstanding star rating.

August 29, 2022

Knowledgeable and helpful service writers, that explained the details of required services verses recommendations. The work I came in for was complete plus recall work. More

by yendor110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Aug 30, 2022 -

Bill Kay Nissan responded

Hi Yendor110, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

August 28, 2022

I had an electrical problem with my vehicle that they were able to solve expeditiously. More

by Gdsebo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
August 26, 2022

Quick and efficient service, would thank you gladly recommend their service. Will use them again. More

by janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2022

Ric is professional and attentive to the customers needs. I would recommend him for service needs. More

by LaToyia H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Johnson and Shane from Sales team was very helpful and went above and beyond ti turn a bad situation to a great experience.
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