Back

Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,745 Reviews

1,745 Reviews of Bill Kay Nissan - Service Center

Sort by
July 15, 2022

This dealership is very good. Everyone is friendly. They take out time to explain to you what is going on with your vehicle and what to do to correct the problem. More

by grandma07202013
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jul 15, 2022 -

Bill Kay Nissan responded

Thank you, Very kind words and outstanding star rating.

July 15, 2022

The service was efficient and provided excellent results. The seat was in excellent condition. I was extremely pleased. More

by greatoptimist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Bill Kay Nissan responded

Greatoptimist, thank you for your kind words and this wonderful review!

July 14, 2022

Bill Kay has excellent customer service. Each time I visit, I get checked in right away, and they check to see if I need anything during my wait. More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Bill Kay Nissan responded

Angela, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

July 14, 2022

Excellent service provided. My vehicle was taken in for recalls and returned in a timely manner. Thank You Ric and Marcin!!! More

by vspec03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcin
Jul 15, 2022 -

Bill Kay Nissan responded

Vspec03, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

July 12, 2022

This service is so amazing I am very happy and a proud so I got the service with this dealer thank you so much appreciate it More

by bsp.jaroszczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jul 13, 2022 -

Bill Kay Nissan responded

Bsp.jaroszczak, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

July 11, 2022

Bill Kay service was excellent and I appreciate the car wash and I am greatful for the coupon Rick added to the service More

by gch312320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Bill Kay Nissan responded

We appreciate the fantastic star rating.

July 08, 2022

The service was done in a very professional manner. I highly recommend this location for your service needs. More

by SANDRALEWAN88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jul 11, 2022 -

Bill Kay Nissan responded

Hi Sandralewan88, we are very happy to have provided you with such a positive experience!

July 07, 2022

I always have great service at Bill Kay. However this time they didnt wash my car and it was a sunny day. Also they charged an extra 3% credit card fee which they have never done. It was More

by SUSAN.G.ANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jul 08, 2022 -

Bill Kay Nissan responded

Susan.g.anderson, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

July 06, 2022

Went there for my regular car service. It was done fast while I waited at dealership. They informed about everything they did and what needs to be done. More

by jolas98@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jul 06, 2022 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

July 06, 2022

Very knowledgeable, professional, friendly, timely and detailed.. I will recommend this location to family and friends. More

by MSTRESOR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Bill Kay Nissan responded

Hi Mstresor1, we are very happy to have provided you with such a positive experience!

...
24
...