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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

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June 25, 2022

I had to wait for over an hour for an oil change and recall fix but staff were courteous and waiting room is comfortable More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jun 27, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 25, 2022

I had the Standard oil change and tire rotation. Quick and friendly service department. I’m glad they have low to no turnover. More

by bmander04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jun 27, 2022 -

Bill Kay Nissan responded

Hi Bmander04, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

June 24, 2022

Quick service, friendly people and fixed the issue with my car. Parts also came in quickly More

by krisrebraca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Jun 24, 2022 -

Bill Kay Nissan responded

Hi Krisrebraca, we are very happy to have provided you with such a positive experience!

June 24, 2022

Fast service, expected to wait more than 2hrs and was out in less than one. More

by residentgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe it was Eric
Jun 24, 2022 -

Bill Kay Nissan responded

Residentgood, we are glad we could help!

June 24, 2022

Worst treatment ever! I have used Bill Kay for many years, This time my 2011 Nissan Altama was physically damaged and they said that would not consider repairing damage th More

by NETFACHION11
Customer Service
Recommend Dealer
No
Employees Worked With
Ric Funston
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

Fast, efficient, to the point. Gets the job done and done right. Communicates issues as needed. More

by joe.wojkowski
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jun 23, 2022 -

Bill Kay Nissan responded

Thank you joe.wojkowski, For a great star rating.

June 23, 2022

Great service! I am always getting updates and they do a great job on keeping me informed if my car needs service! All Reps are nice and friendly. More

by LINDA.GUERRERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Donald Jorman, Erik Esmits, Paul Johnson, Carl Beckstrom, Hector Flores, Robert Giovanonni
Jun 24, 2022 -

Bill Kay Nissan responded

Linda.guerrero, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

June 23, 2022

Excellent service will recommend all of my friends and co- workers to this dealership good work More

by JACANDJER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jun 24, 2022 -

Bill Kay Nissan responded

Jacandjer, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

June 20, 2022

Staff always friendly and professional. Work done efficiently, on time and usually completed ahead of promised time. Staff keeps customer informed on all work and time. More

by COWMAM52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jun 20, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

June 20, 2022

Has good staff helpfull and dose good work follow thpigh great keep tou imformed as to what going on with your car More

by jehlers5822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jun 20, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

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