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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews
Call Service Center (630) 358-7067

1,746 Reviews of Bill Kay Nissan - Service Center

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June 27, 2022

They were very helpful in answering questions I had and the service was quick and well done. More

by BOOPREF4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
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Jun 27, 2022 -

Bill Kay Nissan responded

BOOPREF4 thank you for your kind words and this wonderful review!

June 27, 2022

Great customer service. Prompt and to the point. Honest hard working folks. Would highly recommend to everyone More

by boardleadphil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 25, 2022

I had the Standard oil change and tire rotation. Quick and friendly service department. I’m glad they have low to no turnover. More

by bmander04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
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Jun 27, 2022 -

Bill Kay Nissan responded

Hi Bmander04, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

June 25, 2022

I had an urgent issue with my car and the Service Department got me in the same day, AND fixed my issue. More

by KWEISS5301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Report | Print
Jun 27, 2022 -

Bill Kay Nissan responded

Hi Kweiss5301, we are very happy to have provided you with such a positive experience!

June 25, 2022

I had to wait for over an hour for an oil change and recall fix but staff were courteous and waiting room is comfortable More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
Jun 27, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 24, 2022

Fast service, expected to wait more than 2hrs and was out in less than one. More

by residentgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe it was Eric
Report | Print
Jun 24, 2022 -

Bill Kay Nissan responded

Residentgood, we are glad we could help!

June 24, 2022

Quick service, friendly people and fixed the issue with my car. Parts also came in quickly More

by krisrebraca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Report | Print
Jun 24, 2022 -

Bill Kay Nissan responded

Hi Krisrebraca, we are very happy to have provided you with such a positive experience!

June 24, 2022

Worst treatment ever! I have used Bill Kay for many years, This time my 2011 Nissan Altama was physically damaged and they said that would not consider repairing damage th More

by NETFACHION11
Customer Service
Recommend Dealer
No
Employees Worked With
Ric Funston
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 23, 2022

Fast, efficient, to the point. Gets the job done and done right. Communicates issues as needed. More

by joe.wojkowski
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Report | Print
Jun 23, 2022 -

Bill Kay Nissan responded

Thank you joe.wojkowski, For a great star rating.

June 23, 2022

Great service! I am always getting updates and they do a great job on keeping me informed if my car needs service! All Reps are nice and friendly. More

by LINDA.GUERRERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Donald Jorman, Erik Esmits, Paul Johnson, Carl Beckstrom, Hector Flores, Robert Giovanonni
Report | Print
Jun 24, 2022 -

Bill Kay Nissan responded

Linda.guerrero, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

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