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Bill Kay Nissan - Service Center

Name: Bill Kay Nissan - Service Center
Address: 1601 Ogden Ave, Downers Grove, IL, 60515, US
Telephone: (630) 848-9664
Rating: 4.4

1601 Ogden Ave, Downers Grove, Illinois 60515 Directions

Service: (630) 848-9664

Parts: (630) 358-7059

Downers Grove, IL

4.4

1,743 Reviews

Call Service Center (630) 358-7067

4.4

1,743 Reviews

Write a review

This rating includes all service center reviews, with more weight given to recent reviews.

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1,743 Reviews of Bill Kay Nissan - Service Center

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June 20, 2022

SERVICE VISIT

No upselling, affordable price and customer friendly staff. First and best experience, will come back again. staff. First and best experience, will come back again. More

by Karthik

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ric Funston

5.0

Other Employees : Fernando Flores

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Jun 20, 2022 -

Bill Kay Nissan responded

Thank you for your very kind words and outstanding star rating.

June 20, 2022

SERVICE VISIT

the service was quick fast friendly and very helpful and I'll surely recommend my brother and sisters I'll surely recommend my brother and sisters More

by MICHAElHarkins1962@GMAIL.COM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ric Funston

5.0

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June 18, 2022

SERVICE VISIT

Great service. Good people. Great prices and no pressure. Appreciate all they have done for me. Good people. Great prices and no pressure. Appreciate all they have done for me. More

by Cristenie

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ric Funston

5.0

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Jun 20, 2022 -

Bill Kay Nissan responded

Cristenie, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

June 17, 2022

SERVICE VISIT

Polite respectful car done in timely manner I was explained what everything was and also notified explained what everything was and also notified More

by Olszewski2022

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jerimy Witt

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Jun 20, 2022 -

Bill Kay Nissan responded

Olszewski2022, we are glad we could help!

June 16, 2022

SERVICE VISIT

The service was quick and easy. The staff are friendly and Erik was really helpful. The staff are friendly and Erik was really helpful. More

by alcala.christine

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Erik

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Jun 17, 2022 -

Bill Kay Nissan responded

Alcala.christine, your wonderful feedback and rating mean a lot to us.

June 16, 2022

SERVICE VISIT

Went for an oil change and recall. Took an hour and 30 minutes to complete. I understand the wait but the issue was it was 85 degrees in the waiting room. Staff was friendly and nice. Took an hour and 30 minutes to complete. I understand the wait but the issue was it was 85 degrees in the waiting room. Staff was friendly and nice. More

by reginaestrada_10

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Carl Beckstrom

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Jun 17, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 16, 2022

SERVICE VISIT

Great service. Feel comfortable taking my car here for all services and inspections. You won’t regret it! Feel comfortable taking my car here for all services and inspections. You won’t regret it! More

by jvilla0011

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ric Funston

5.0

Report | Print

Jun 17, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

June 15, 2022

SERVICE VISIT

My service was completed promptly and quickly. I do wish communication was a little better. I do wish communication was a little better. More

by HERRERO817

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Carl Beckstrom

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Jun 17, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2022

SERVICE VISIT

The reminder for the oil needing change wasn’t turned off. I tried playing with the setting it was a mess. off. I tried playing with the setting it was a mess. More

by PEGVALAVANIS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Can’t remember

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Jun 17, 2022 -

Bill Kay Nissan responded

Pegvalavanis, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

June 15, 2022

SERVICE VISIT

Andy and all the guys in the service department were knowledgeable and gave top notch customer service! knowledgeable and gave top notch customer service! More

by Kris.jares

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Andy Casper, Carl Beckstrom

Report | Print

Jun 17, 2022 -

Bill Kay Nissan responded

Kris.jares, we are glad we could help!

Bill Kay Nissan - Service Center

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1,743 Reviews of Bill Kay Nissan - Service Center

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