Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews
Call Service Center (630) 358-7067

1,746 Reviews of Bill Kay Nissan - Service Center

Sort by
May 19, 2022

Took about a week to find the problem but it was resolved to our satisfaction. More

by martineca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Report | Print
May 20, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 17, 2022

Quick service. Easy to get an appointment. Good communication and follow up. Good amenities on-site. More

by jairoalbertomendoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Report | Print
May 18, 2022 -

Bill Kay Nissan responded

Hi Jairoalbertomendoza, we are very happy to have provided you with such a positive experience!

May 17, 2022

Above and beyond as usual. Always courteous, helpful and informative. Real service with a smile. More

by DANYELLEMOHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Report | Print
May 16, 2022

I was very pleased on the job the service department did on my Quest compressor. Carl is an excellent service advisor. More

by KVAZQUEZ123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Report | Print
May 14, 2022

Rick is great. Always kind and wonderful customer service. Pricing is fair on most parts. And glad you offer coupons. More

by Jennifer L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2022 -

Bill Kay Nissan responded

Jennifer L, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

May 12, 2022

Most satisfactory! ! Brought in for oil change and tire rotation. Out in 40 mins. Very friendly and courteous service from Andrew, I believe it is. Most satisfactory! Th More

by danscratch666@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
andrew
Report | Print
May 12, 2022 -

Bill Kay Nissan responded

Hi Danscratch666@icloud.com, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

May 12, 2022

Always on time and they always do the work they said they do in an excellent manner More

by HANGER101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Report | Print
May 12, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 12, 2022

Excellent service and staff! Straight forward, no BS, sense of humor and personable. And coupons!! So glad I chose to bring my vehicle here. More

by L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2022 -

Bill Kay Nissan responded

Hi L, we are very happy to have provided you with such a positive experience!

May 10, 2022

I love the experience I have a Bill Kay Nissan. Friendly staff and they care about the service they give. More

by MSLALA0420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Carl Beckstrom, Shane Hernandez
Report | Print
May 10, 2022 -

Bill Kay Nissan responded

Thank you MSLlA0420 for your fantastic review.

May 09, 2022

Just bought my used vehicle 1yr ago so not any long-term experience but so far its been great. Service appoints are super quick & easy to get an appointment. My only suggestion is a better night drop-off pr More

by Standlbe72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Report | Print
May 10, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks for your outstanding star rating.

1
...
32
33
34
...
175