Bill Kay Nissan - Service Center

Working with Jerimy was super easy and he set good expectations around repair time. I was able to wait in the dealer while my car was worked on. I’m the other end of things, I was looking at trading expectations around repair time. I was able to wait in the dealer while my car was worked on. I’m the other end of things, I was looking at trading in my car and getting a new one and the sales manager seems to be more interested it chit chatting with some of their team then taking me seriously. We decided to trade in our other car at Honda if Lisle as a result. More

Easy to make an appointment. Dealer personnel greeted me promptly and knew why I was there. Vehicle was serviced and ready ahead of schedule. Clean comfortable waiting room. An e Dealer personnel greeted me promptly and knew why I was there. Vehicle was serviced and ready ahead of schedule. Clean comfortable waiting room. An explanation of the repair order and an easy exit. Exactly the way a service busy should be done. More

Very good service … Great on explaining what was being done , and what else needed done done , and what else needed done More

Ric took care of all my needs and was very nice and understanding. Thanks you Ric understanding. Thanks you Ric More

Very friendly staff. Service guys were friendly and helpful. Service was great all through the process. Would enjoy better coffee (sorry but it is bad and when you are w Service guys were friendly and helpful. Service was great all through the process. Would enjoy better coffee (sorry but it is bad and when you are waiting for an hour or so a good cup of coffee is welcome) More

Going to a dealership is often daunting. The people at Bill Kay were courteous & professional. Service was excellent and quick. Andrew was awesome. He clearly explained things and communicat The people at Bill Kay were courteous & professional. Service was excellent and quick. Andrew was awesome. He clearly explained things and communicated regularly. More

Always do a great job. Don’t oversell, and don’t pressure for unneeded or unwanted service. Highly recommend. Don’t oversell, and don’t pressure for unneeded or unwanted service. Highly recommend. More

Service guy was very friendly and helpful. He explained to me why I couldn't use my free oil change. However, I wasn't aware of the mileage stipulation. That was not received well. He explained to me why I couldn't use my free oil change. However, I wasn't aware of the mileage stipulation. That was not received well. More

Kept me posted with service of my car. Very friendly. The service was done quickly. Very friendly. The service was done quickly. More

Great customer service made sure all my needs were met. i will tell everyone.thanks i will tell everyone.thanks More