Bill Kay Nissan - Service Center

They were able to get me in quickly. However, my receipt was a little odd. There were THREE items listed under description of service and parts: #1. Recall item #2 Multi point inspectio However, my receipt was a little odd. There were THREE items listed under description of service and parts: #1. Recall item #2 Multi point inspection. NO # 3. #4. "Customer states felt abnormal vibration. Added operation." I NEVER said that to the service department. My car drives just fine!! There is NO vibration. Makes me wonder what item #3 was???!!! More

My personal experience was that my vehicle was not given a through examination as it was close to closing time for the mechanics And I suspect leaving was more important Then doing there job.. a through examination as it was close to closing time for the mechanics And I suspect leaving was more important Then doing there job.. More

Every time I come to Bill Kay in Downers Grove, I need that my car will be well taken of, including myself. that my car will be well taken of, including myself. More

I was extremely please with the job the service department did with my Nissan Quest. My service advisor Jerimy is always helpful. department did with my Nissan Quest. My service advisor Jerimy is always helpful. More

Staff was very accommodating and attentive. Came to you when car wa ready and explained what was happening Came to you when car wa ready and explained what was happening More

Service advisor was very very helpful and overall the visit was a very good experience visit was a very good experience More

Had oil change and tire rotation loved the coupon. pleasant and professional service thank you pleasant and professional service thank you More

Professional and courteous staff they do quality work for fair prices and you feel safe driving away. fair prices and you feel safe driving away. More

Ric went above and beyond to keep me updated at all times about my service and was very transparent about exactly what needed to be done ASAP and how much it would cost. Could not have had a better experienc about my service and was very transparent about exactly what needed to be done ASAP and how much it would cost. Could not have had a better experience! More

Good people. Nice service and they’re always friendly & very helpful. Keep up the good work. Nice service and they’re always friendly & very helpful. Keep up the good work. More