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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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March 23, 2022

Great experienced technician figuring my car’s problem the first time. In and out same day! More

by schluba2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Donald Jorman, Erik Esmits, Paul Johnson, Carl Beckstrom, Hector Flores, Fernando Flores
March 21, 2022

Great communication with Rick and your service department. It sucked to have my trans go out but glad your team helped me with it! More

by gmorales10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2022

Always great customer service at Bill Kay! This is the only shop I'll deal with... More

by dixon6182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 18, 2022 -

Bill Kay Nissan responded

Dixon6182, thank you for the high star rating!

March 17, 2022

Dealt with Rick Funston in service, awesome service and quality of work. Provided a great loaner car while mine was in shop. More

by DENNIS33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Bill Kay Nissan responded

Hi Dennis33, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

March 17, 2022

It was my first time at Bill Kay Nissan and I had a great experience. Ric was great. He took the time to advise me about what my car needed. I definitely will be back. Thanks again. More

by a.cbryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

March 17, 2022

Ric was awesome! Took care of my vehicle needs and went way above and beyond More

by Jh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Bill Kay Nissan responded

We are so pleased you enjoyed your visit to Bill Kay's Downers Grove Nissan!

March 16, 2022

Our service writer and mechanic kept us informed every step of the way till the car was ready for us! More

by 8sdelarosa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick our mechanic, Carl Beckstrom
Mar 17, 2022 -

Bill Kay Nissan responded

Hi 8sdelarosa1, we are very happy to have provided you with such a positive experience!

March 15, 2022

I like how comfortable the wait area is and how courteous the service people are ! More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
March 15, 2022

Great customer service. It was a pleasure working with Rick. He kept me informed of what was going with my car. No complaints with my repairs…I am a happy customer 😊 More

by Msclb8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2022

Great service and quick. I really appreciated that, only thing is that couldn’t wash the car but it was very cold so understandable. More

by FE.ARISS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Mar 14, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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