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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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February 28, 2022

Bill Kay Nissan Service Department has always been great! Reasonable repair times and easy to use booking tools. More

by rommel_ruelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Bill Kay Nissan responded

Rommel_ruelo, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

February 28, 2022

This dealership has friendly, knowledgeable staff who are looking out for their customers. Always feel comfortable taking my car there knowing that I am getting the best service possible. More

by MCHICK78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Mar 03, 2022 -

Bill Kay Nissan responded

Mchick78, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

February 25, 2022

Ric did an excellent job servicing my vehicle and prioritizing future work. Will definitely be returning. More

by blaine42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Bill Kay Nissan responded

Blaine42, we are glad we could help!

February 24, 2022

Excellent service, friendly with customers, they explain what has to be done to your car. More

by HREINA1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Feb 28, 2022 -

Bill Kay Nissan responded

Thank you for your kind words and this wonderful review!

February 24, 2022

I have done all my car services at Bill Kay Nissan for over 10 years. I trust people who work there and they are all very nice and professional. I really appreciate all their help More

by YHUAA
Recommend Dealer
Yes
Employees Worked With
Tim Mattern
Feb 24, 2022 -

Bill Kay Nissan responded

Your wonderful feedback and rating mean a lot to us.

February 24, 2022

The dealer was very kind friendly I felt very welcome as if I had meet him wish everyone was as nice and considerable as he was. More

by BNEELY52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Feb 28, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

February 21, 2022

Customer service and communication are both great here! I’m always taken care of when I arrive! The people of BillKay Nissan are like family! More

by cozz005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickoli and Paul and Tim are amazing!, Jerimy Witt, Carl Beckstrom
Feb 23, 2022 -

Bill Kay Nissan responded

Thank you for your very kind words and outstanding star rating.

February 18, 2022

I would like to say they have good Communication on what's going on with your vehicle More

by INLOVE2FAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Bill Kay Nissan responded

Inlove2fast, we are glad we could help!

February 18, 2022

Had plugs changed. Crazy cost cause of how they have to do it but as always they did it quickly and at a good cost for me. Had front end noise and it to was done. Done More

by krf1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Feb 21, 2022 -

Bill Kay Nissan responded

Hi Krf1012, we are very happy to have provided you with such a positive experience!

February 18, 2022

Always provide honest and efficient service and provide loaner cars if needed at no cost More

by nhavel1149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Feb 21, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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