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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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February 10, 2022

Very happy with the service. Very impressed with how fast they worked on my car. Brought my car in Monday, picked it up the next day. More

by JOANMHENEGHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Feb 10, 2022 -

Bill Kay Nissan responded

Joanmheneghan, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

February 09, 2022

Courteous, prompt service. Work was done well. Price was fair. That’s all I have to say. More

by Dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Jerimy Witt, Carl Beckstrom
Feb 10, 2022 -

Bill Kay Nissan responded

Hi Dude, we are very happy to have provided you with such a positive experience!

February 09, 2022

Jeremy was great! Very informative and detail made sure I was very clear and understood what was going on with my vehicle. With that being said I will be coming back when services is needed. Great job! More

by meronca.brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaremy in Service Dept
Feb 10, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

February 08, 2022

They are very knowledgeable and do good work. I am very satisfied doing business with them. More

by ROYJROBBINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Feb 09, 2022 -

Bill Kay Nissan responded

Hi Royjrobbins, we are very happy to have provided you with such a positive experience!

February 07, 2022

Bill Kay Nissan is a great dealership. Brought my 2018 Nissan Rogue for oil filter change and tire rotation, completed within one hour. The service department was very friendly and thorough. Applied coup More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Bill Kay Nissan responded

Thank you for the high star rating!

February 07, 2022

Very professional, took the time to ask me if I was going to wait for them to service. Then got my car in and out in less than a half hour More

by WILCZAKMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Feb 08, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

February 07, 2022

Ric is always very informative. He takes the time to explain details and answers all my questions. More

by Michelle W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Bill Kay Nissan responded

Thank you for your very kind words and outstanding star rating.

February 06, 2022

I am always happy when I bring my Nissian Quest to get service because the service department always does an excellent job on my van. More

by KVAZQUEZ123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Feb 07, 2022 -

Bill Kay Nissan responded

Kvazquez123, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

February 05, 2022

It was pretty great. The customer service was wonderful and everyone was super nice. Thank you guys More

by bakhita.cunningham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Feb 07, 2022 -

Bill Kay Nissan responded

Hi Bakhita.cunningham, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

February 05, 2022

Love the service department. Very professional and great at getting everything done. Ric is fantastic! More

by Bahar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

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