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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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February 04, 2022

I had an appointment, and was taken right away. The tech guy was very thorough in explaining what services my car needed. More

by dweber938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Bill Kay Nissan responded

Hi Dweber938, we are very happy to have provided you with such a positive experience!

February 03, 2022

Excellent customer service. Ric and Tim are very knowledgeable, friendly, willing to take their time With you. Always keep me informed .Never try to sell you things you don’t need More

by east818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TIm in service department
Feb 04, 2022 -

Bill Kay Nissan responded

Hi East818, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

February 02, 2022

Always efficient - always professional - clearly communicating what they have done or will do - always kind More

by JEM3215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Feb 03, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 02, 2022

Great service! Was in and out in under an hour! Everyone at Bill Kay Nissan has been a joy to work with! More

by PBUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Feb 03, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

February 02, 2022

Received another round of good service. Carl and team explained to me on the possible issue prior to the service and debriefed me after. The fix was fast and accurate. Thanks again. More

by ALEXCHARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Feb 03, 2022 -

Bill Kay Nissan responded

Alexchark, thank you for the high star rating!

February 02, 2022

Quick service and friendly staff. Went in without an appointment, they identified the issue, and was fixed the same day within a few hours while I waited at the Dealership. More

by brankogajic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Feb 03, 2022 -

Bill Kay Nissan responded

Hi Brankogajic, we are very happy to have provided you with such a positive experience!

February 01, 2022

Everyone was very professional and present to work with. Very satisfied with the level of customer service. More

by crazy4disney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Flores
Feb 03, 2022 -

Bill Kay Nissan responded

Crazy4disney, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

January 31, 2022

Ric always takes care of my car like it was his own! Service advisors are always very friendly too! More

by Karen W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Bill Kay Nissan responded

Karen W, thank you for your kind words and this wonderful review!

January 31, 2022

Friendly and quick customer service that works to save you money and provide quality of work. Parts deparment, autobody shop, and service deparment all worked together to take care of my issue to the best More

by Bernard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Flores
Feb 01, 2022 -

Bill Kay Nissan responded

Bernard, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

January 30, 2022

Bill Kay Nissan Take pride in making sure that the customer is Is happy with the prices and services. More

by Roztooh2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric , Jerimy Witt, Carl Beckstrom
Feb 01, 2022 -

Bill Kay Nissan responded

Hi Roztooh2008, we are very happy to have provided you with such a positive experience!

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