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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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January 29, 2022

Very kind and efficient they go over on what you need, good service and clean More

by TMSVILLARREAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

January 28, 2022

They are polite. And does their work well. They tell you what’s wrong with your car and ask you if you want it done. More

by MARIDOLGB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the name.
Feb 01, 2022 -

Bill Kay Nissan responded

Maridolgb, thank you for the high star rating!

January 27, 2022

Problem solved with minimum cost. Alway have had very good service with my two Nissans at Bill Kay. More

by The Flower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jan 27, 2022 -

Bill Kay Nissan responded

Thank you for your #1 star rating.

January 27, 2022

Ric is not only a great agent, but a great human being. Always knowledgeable and honest, and always gives exceptional service. GIVE HIM A RAISE! More

by WARREN.MENDOZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

January 27, 2022

Ric is great! I appreciate the thoroughness of the evaluation of my car. I came in for one issue and he mentioned a few other things that could be done. There was no pressure. I felt it was very re More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

January 26, 2022

Everyone is always great every service visit. Timely, caring, and knowledgeable. I never feel taken advantage of here. More

by AHOLMES20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jan 26, 2022 -

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

January 26, 2022

They provided Great service. They explained the service needed and were Upfront about it. Fair cost. And discount applied. More

by lluannbelmonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
January 26, 2022

Able to schedule immediately and addressed my battery under warranty. I would go again to Bill Kay. More

by DCYOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
January 26, 2022

Carl is great , super helpful and out going! But make Carl is great , super helpful and out going! But make sure to ask for a print out of what was done. They didn’t fill windshield fluid god only know More

by OTTEGENEVIEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jan 27, 2022 -

Bill Kay Nissan responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide.

January 25, 2022

Great job, fast service, nice people and atmosphere, would recommend. Arrived early, was done earlier than expected! More

by Nissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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