Bill Kay Nissan - Service Center

Service was timely, performed all functions, waiting area was good. Explanation of chargers was good. was good. Explanation of chargers was good. More

I trust Ric. He always takes care of my car. I ask him to look it over. Ric is great about keeping me updated on what looks like it may need a looking at next. He keeps me updated, but this was the firs to look it over. Ric is great about keeping me updated on what looks like it may need a looking at next. He keeps me updated, but this was the first time he told me I needed additional services. I sure am glad he did because it snowed a lot this morning. I knew my car was ready for my 45 min ride to work that took me an hour and a half today. Thanks Ric! More

.Polite , efficient with friendly suggestions. Time efficient. He made a suggestion for some maintenance which I will be taking care of next week. efficient. He made a suggestion for some maintenance which I will be taking care of next week. More

Rick was amazing assisting me with repairs to my car and always arum the car salesman is always amazing always arum the car salesman is always amazing More

Customer service was Professional and the Car was ready Customer service was Professional and the Car was ready at the promised time would recommend Customer service was Professional and the Car was ready at the promised time would recommend More

Rick in the service department at Bill Kay Nissan in Downers Grove is the absolute best! Been going to him for 11 years at 2 separate dealerships now and can’t speak anymore highly of anyone I’ve ever d Downers Grove is the absolute best! Been going to him for 11 years at 2 separate dealerships now and can’t speak anymore highly of anyone I’ve ever dealt with to service my car. Give that man a raise…he’s the best! More

Very professional. Tim Mattern, who has been the service manager on every visit, is very courteous, very professional, and not at all pushy. Very pleased with every visit. manager on every visit, is very courteous, very professional, and not at all pushy. Very pleased with every visit. More

Fantastic customer service and very quick and reasonable service charges. Was updated while waiting on my Car being serviced. service charges. Was updated while waiting on my Car being serviced. More

Love the folks at this dealership; have been going there for years. Kind and courteous with fast service. for years. Kind and courteous with fast service. More

It’s about the people you employ. Rick, service manager was absolutely stellar in his customer service. He helped me understand exactly what was wrong with my car. And then on top of that I got a car wash. was absolutely stellar in his customer service. He helped me understand exactly what was wrong with my car. And then on top of that I got a car wash. He goes beyond just doing what’s necessary. I truly appreciate Rick. More