Bill Kay Nissan - Service Center

Great and fast service. Ric in Service is a great guy. Helped apply some discounts to help out with lowering maintenance costs. Also was quick and explained everything on an understandable level Helped apply some discounts to help out with lowering maintenance costs. Also was quick and explained everything on an understandable level More

Great service as usual. I even got a 10 dollar coupon applied I didn't know I could use. applied I didn't know I could use. More

Scheduled an oil change as well as a few other things that I thought would be due to be done because of the duration of time between now and when I bought my car. Come to find out, I was going to be char that I thought would be due to be done because of the duration of time between now and when I bought my car. Come to find out, I was going to be charged for things covered under my service contract, and then had to argue and show paperwork that it should've been covered. Then was told "if I do this, then we're done"...meaning they were going to take care of the costs (as they should've due to my service contract I paid for). They also had to order a part for me to have a discolored part on my car replaced...of which I don't think was done since it's been over two weeks since the service visit. I also didn't appreciate the fact that they have never recommended services that should be done, nor that I have to ask for my "multipoint inspection" checklist...makes me wonder if they even check anything out, or if they just check a few boxes and make it look like everything is okay with the car...which I know there are things to be done, that haven't been done. I currently have a little under 26k... More

Salutations for my fellow who just happened to served me, he was quite relishable indeed. he was quite relishable indeed. More

I came to get a routine oil change, Ric and the test of the crew in the service department are very knowledgeable and very good at being proactive to keep our vehicles running smoothly. the crew in the service department are very knowledgeable and very good at being proactive to keep our vehicles running smoothly. More

Came into get my new remote programmed. Waited 1/2 hour but that was fine. but that was fine. More

Bill Kay is always great to work with. Jerimy makes sure I can get my car in when it works for me, explains any issues and gets it done quickly. I can get my car in when it works for me, explains any issues and gets it done quickly. More

Jerimy in Service - his word is his bond.Straight Jerimy in Service - his word is his bond. Straight shooter & explains maintenance requirements so it’s understandable. Jerimy in Service - his word is his bond. Straight shooter & explains maintenance requirements so it’s understandable. More

When I went in for service, Tim provided me with great explanation of what was going on. Great service! explanation of what was going on. Great service! More