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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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December 25, 2021

Great service department but didn’t appreciate the salesman calling me to sell me a new car after being told I have $5,500 in repairs. More

by meldridge189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Berman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Dec 27, 2021 -

Bill Kay Nissan responded

Per our conversation meldridge189 salesman will not be call again.

December 24, 2021

My daughters car needed service and they got me in right away and fixed the problem. Very friendly people More

by REDMONVICKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Carl Beckstrom
Dec 27, 2021 -

Bill Kay Nissan responded

Hi Redmonvickie, we are very happy to have provided you with such a positive experience!

December 23, 2021

Excellent, fast and professional service! Very accommodating in a pinch despite their already busy schedule. Far better than any other Nissan dealership experience. Will return when needed. More

by brkraus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Carl Beckstrom
December 23, 2021

Service is always good, Jeremy is always excellent to work with. I only have 3 stars because I felt the cost of my service was very high time and was disappointed from the financial aspect only More

by MikeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
December 21, 2021

Outstanding service, excellent communication, fast service, by far exceeded my expectations, thank you very much More

by Adamsfrancisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

December 20, 2021

Nice people to deal with and fast service. Only took about 30 minutes to have everything finished. More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Dec 20, 2021 -

Bill Kay Nissan responded

Thank you Sunny for your fantastic star rating.

December 17, 2021

Ric was very friendly; was very reasonable; with what I needed done; and was very clean and put customers first. I recommend this dealership for recalls and work that needs to be done. More

by bbum12787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Bill Kay Nissan responded

Bbum12787, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

December 17, 2021

Making an appointment for routine maintenance is the way to go. I was in and out in under 45 minutes. The prices I was charged for an oil change and new battery were competitive with other places. I like ha More

by Star Gazer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Dec 17, 2021 -

Bill Kay Nissan responded

Star Gazer, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

December 17, 2021

The inside staff was prompt and kind, got me in an out in a reasonable amount of time More

by zvdevoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Bill Kay Nissan responded

Hi Zvdevoy, we are very happy to have provided you with such a positive experience!

December 17, 2021

Never run into a problem. I get my oil changed here regularly and I have a service contract on my Altima so they always make sure it’s running perfectly More

by Socks&sandals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Dec 20, 2021 -

Bill Kay Nissan responded

Socks&sandals, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

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