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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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November 19, 2021

Ric in the service department is always helpful and goes out of his way to help More

by MFG333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Bill Kay Nissan responded

Thank you for your #1 star rating

November 19, 2021

Always on time welcoming people with a smile never push me to do any services that I don’t schedule that day. More

by GRISELDADEALBA
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Nov 19, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

November 19, 2021

Really enjoyed this place.Ric Help me and I really look forward to bringing in my car every time I have to go here. More

by PORTILLOJOE123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 18, 2021

Awesome dealership the service department is great. Ric Funston is a great service advisor. Treat you with dignity. More

by candelaria21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Bill Kay Nissan responded

candeiaria21 we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

November 16, 2021

Appointment was made when I first got the car so I had to adjust it, but the system is super easy to use. I got in and out quickly and everyone was super nice More

by AlannaMiceli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 16, 2021 -

Bill Kay Nissan responded

Thank you AlannaMiceli for a fantastic review .

November 16, 2021

Very fast and friendly service. Ordered the parts I needed and waiting for follow up. More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Bill Kay Nissan responded

Thank you CJ for your outstanding star rating.

November 15, 2021

The service is always top notch and the techs are very good at explaining the servicecls performed and future maintenance requirements. More

by TAWNJOHN1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Bill Kay Nissan responded

Thank you TAWNJOHN1969 for your very kind comments and your outstanding rating.

November 14, 2021

Serviced my car quickly and throughly. Found two filters to replace. Added dollars to bill. More

by babs2835
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy sitting by service door
Nov 15, 2021 -

Bill Kay Nissan responded

Thank you babs2835 for your fantastic star rating.

November 14, 2021

Bad service, worse I’ve ever had. Bad nbadbad bad bad bad bad bad bad bad bad bad bad More

by ALACLA9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ric Funston
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2021

Mr. Tim - thanks a lot for your great service and specially helping me in sorting out the rear seat belts. Thanks More

by Mohammed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Tim
Nov 15, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

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