Back

Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

Sort by
November 12, 2021

Ric and the team were fantastic, honest, and very quick. Great communication also, look forward to my next appt More

by CSCOTT1283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Nov 15, 2021 -

Bill Kay Nissan responded

Cscott1283, thank you for your kind words and this wonderful review!

November 11, 2021

Easy to schedule service for an oil change and service was performed in a timely manner. Always have a great experience. More

by tashacrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 11, 2021 -

Bill Kay Nissan responded

Thank you for your outstanding star rating.

November 10, 2021

The service department showed Great Service and friendliness. The employees in the dealership were very friendly. More

by jm4cds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Bill Kay Nissan responded

jm4cds we are very happy to have provided you with such a positive experience!

November 09, 2021

Excellent service. Very welcoming and courteus staff. Always willing to help and listen to your issues. More

by rizkings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 10, 2021 -

Bill Kay Nissan responded

Thank you for #1 star rating!

November 08, 2021

Fast and reliable service. I set and appointment and was expecting to be at the dealership fora while. However, I was out in a breeze. More

by 272DEVILDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 10, 2021 -

Bill Kay Nissan responded

272devildog, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

November 08, 2021

Awesome service, clean environment. Fast and polite. I’ve been coming for years and will continue. More

by sheanagraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Bill Kay Nissan responded

Sheanagraham, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

November 07, 2021

I always get great service and never any problems with your men in the service department. More

by DLACRI
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 10, 2021 -

Bill Kay Nissan responded

Dlacri, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

November 06, 2021

Very professional & knowledgeable service staff. I am very pleased with the service and would recommend them. More

by CARMENZX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Nov 10, 2021 -

Bill Kay Nissan responded

Hi Carmenzx1, we are very happy to have provided you with such a positive experience!

November 05, 2021

Very professional and good communication. Dealership is clean as well as the waiting area. Not pushy on service you don’t need right away More

by upcasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Bill Kay Nissan responded

Hi Upcasey, we are very happy to have provided you with such a positive experience!

November 05, 2021

Outstanding service department excellent service I would recommend it Play very good serviceVery happy with the service More

by Franciscojgutierrez35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
...
61
...