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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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October 28, 2021

Bill Kay Nissan has made a customer for life. As long as I have a Nissan I will not go anywhere else… says a lot considering I live an hour away and pass several dealerships. More

by scottc4545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
October 26, 2021

I am always happy to bring my Quest in for service. The service does a great job. Jerimy is an awesome advisor. More

by KVAZQUEZ123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 27, 2021 -

Bill Kay Nissan responded

Hi Kvazquez123, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

October 26, 2021

My service coordinator, Tim always takes care of me. The guys in the shop did a great job with the last repair. More

by mikedolinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 27, 2021 -

Bill Kay Nissan responded

Mikedolinski, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

October 26, 2021

Had my 2015 Sentra serviced at Bill Kay Nissan and worked with Ric. Ric informed me that my transmission had to be replaced and worked with Nissan to have a new transmission installed that was under my exten More

by BRIANKUBILIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Bill Kay Nissan responded

Briankubilius, we are glad we could help! Thank you for your fantastic star rating.

October 26, 2021

Appointment scheduled, Brought car in, they took care of my vehicle’s service requirements and even washed it! More

by JKURANTYLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Oct 27, 2021 -

Bill Kay Nissan responded

Jkurantylaw, thank you for your kind words and this wonderful review!

October 26, 2021

Friendly people. Fast service, attention to detail. I had questions and was answered to my satisfaction More

by JANZAUNE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Oct 27, 2021 -

Bill Kay Nissan responded

Hi Janzaune66, we are very happy to have provided you with such a positive experience!

October 23, 2021

Oil change appt, tires rotated also. Told my car was washed but it wasn’t. More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Bill Kay Nissan responded

Bonnie, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

October 23, 2021

I always go there for my service. They do that fast and efficient and keep me informed about what they doing while I’m waiting, More

by jolas98@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Oct 25, 2021 -

Bill Kay Nissan responded

Hi Jolas98, we are very happy to have provided you with such a positive experience!

October 21, 2021

Great price for oil change and tire rotation. And not a long wait. To complete More

by Stinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Oct 21, 2021 -

Bill Kay Nissan responded

Hi Stinson, we are very happy to have provided you with such a positive experience!

October 21, 2021

Prompt reliable service performed by knowledgeable professionals. Everyone is friendly and courteous. Appointment was right on time. More

by WEPRECHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mattern
Oct 21, 2021 -

Bill Kay Nissan responded

Thank you , Very kind comments and great star rating.

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