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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

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October 08, 2021

Visited this dealer recently with a battery problem. My Nissan Maxima is still under manufacture warranty and it was the second time with the battery issues this year. Called the service dept. and confirme More

by jianghong25
Recommend Dealer
No
Employees Worked With
Jerimy Witt
Oct 09, 2021 -

Bill Kay Nissan responded

Please jianghong Call me back just left you message about your last visit with us would like to investigate towing issue. Donnie Jorman Owner Loyalty manager at 630-969-3200 ext 1221

Oct 19, 2021 -

jianghong25 responded

Called Donnie on 10/11/21, who had promised me to return my call within 24h but nothing happened. Really question they service quality.

October 07, 2021

Service was great. I highly recommend to anyone needing their Nissan maintenanced. Bill Kay Nissan is the best More

by Jorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Oct 08, 2021 -

Bill Kay Nissan responded

Hi Jorge, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

October 07, 2021

Outstanding and Honest work performed without any reservations about what is only needed at the time. More

by Dr. Bob 1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 07, 2021 -

Bill Kay Nissan responded

Very kind words, And thank you for the high star rating!

October 07, 2021

Ready for my appointment. In and out in a timely manner. Communication is top notch! More

by bob_vozza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 08, 2021 -

Bill Kay Nissan responded

Bob_vozza, thank you for your kind words and this wonderful review!

October 06, 2021

They are very friendly and quick service and I really enjoyed how they left my car thank you More

by Macosta7409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Diraduryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom, Fernando Flores, Joe Rangel, Matt Klein, Shane Hernandez, Saul Fajardo
Oct 06, 2021 -

Bill Kay Nissan responded

Thank you Macosta7409 for a fantastic review.

October 06, 2021

Carl helped me a lot I’m glad he’s the one who was helping me. More

by CALEB.HODGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Oct 06, 2021 -

Bill Kay Nissan responded

Thank you for a #1 star rating.

October 05, 2021

They were so friendly from the moment I checked in to when I check out. And they were fast! More

by michellesamaniego088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Oct 06, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

October 05, 2021

Service on my vehicle was done in a timely manner and done professionally. My service contact Jerimy Witt could not have been better. I was treated the way customers should be. Great customer service More

by JEFF.MIKULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 05, 2021 -

Bill Kay Nissan responded

Hi Jeff.mikula, we are very happy to have provided you with such a positive experience!

October 05, 2021

Carl in service was awesome. Great ambassador for your dealership. Customer service was impeccable and on point. More

by Leonardemclaughlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Oct 05, 2021 -

Bill Kay Nissan responded

Leonardemclaughlin, thank you for your kind words and this wonderful review!

October 05, 2021

This dealership treat the customers with concern and respect and I'm very happy with their service More

by DANNYP9358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 05, 2021 -

Bill Kay Nissan responded

Dannyp9358, thank you for the high star rating!

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