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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,743 Reviews

1,743 Reviews of Bill Kay Nissan - Service Center

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September 26, 2021

They took care my car in the time promised. They didn't try to push extra service. More

by JENNIFER_BUCZKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 27, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 25, 2021

Review Review Review Review Review Review Review Review Review Review Review Review Review Review ReviewReview Review Review Review Review Review Review Review Review Review Review Review More

by Nunnya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Sep 27, 2021 -

Bill Kay Nissan responded

Nunnya, thank you for the high star rating!

September 25, 2021

Great service and the timing of waiting for my vehicle didn't take very long price was very nice More

by BCBULLOCK2022
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

There was a time when BK service would go above and beyond but that day is past. We dropped our car off the day b4 service was to begin. We used the Nissan coupon to purchase a new battery (not sure More

by JS60005
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerimy Witt, Erik Esmits
Sep 25, 2021 -

Bill Kay Nissan responded

JS60005 please if you could call me back just left you a voice mail message ,DONNIE JORMAN OWNER LOYALTY MANAGER AT 630-969-3200 EXT 1221.

September 24, 2021

True professionals!!! Kept me informed about what was going on with my vehicle. I felt so comfortable after talking to Ric as he explained exactly what was wrong with my vehicle. More

by wylettec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Bill Kay Nissan responded

Hi Wylettec, we are very happy to have provided you with such a positive experience!

September 24, 2021

Everyone was so polite and helpful. Jeremy took his time to explain to me what was going on with my car and the best course of action that should be taken. I will forever bring my Nissans here where they ca More

by Octaviafreeman08
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 24, 2021 -

Bill Kay Nissan responded

Octaviafreeman08, we are very happy we could provide you with a positive experience!

September 24, 2021

Great service in which it was discovered that my battery was low avoiding trouble for an extensive trip More

by Tleugh62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian DeFrank, Jerimy Witt
Sep 24, 2021 -

Bill Kay Nissan responded

Hi Tleugh62, we are very happy to have provided you with such a positive experience!

September 23, 2021

The place is nice and neat, I had scheduled appointment and once I walked in the place the assistant was already waiting for me. More

by Fauzenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Sep 23, 2021 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

September 23, 2021

I brought my car in to get a few warranty parts replaced and Rick was thorough in explaining what would get done and was generous with replacement parts. Thanks! More

by NATALIE.SAPPHIRETRUTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Bill Kay Nissan responded

Thank you for a excellent review.

September 23, 2021

Very professional and thorough service from the staff at Bill Kay Nissan. Ric assisted and I was transparent with any costs or discounts available. More

by LGILBERT907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Bill Kay Nissan responded

Thank you, For your Outstanding overall star rating.

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