1,746 Reviews of Bill Kay Nissan - Service Center
The place is nice and neat, I had scheduled appointment and once I walked in the place the assistant was already waiting for me. and once I walked in the place the assistant was already waiting for me. More
I brought my car in to get a few warranty parts replaced and Rick was thorough in explaining what would get done and was generous with replacement parts. Thanks! and Rick was thorough in explaining what would get done and was generous with replacement parts. Thanks! More
Very professional and thorough service from the staff at Bill Kay Nissan. Ric assisted and I was transparent with any costs or discounts available. Bill Kay Nissan. Ric assisted and I was transparent with any costs or discounts available. More
Very friendly and fast service , clean building and Wif, bottled water and coffee. Thanks again bottled water and coffee. Thanks again More
I'm very happy with the service I rec'd. I thought I knew what the problem was and it was going to be an expensive repair. They diagnosed the issue quickly, and it was something else entirely and the knew what the problem was and it was going to be an expensive repair. They diagnosed the issue quickly, and it was something else entirely and the cost was extremely reasonable. This location is farther away from me, but they were able to get me in a lot quicker than their competitors. This is where I'm going for any future service. Thanks! More
I went in for a routine oil change which I have a pre-paid maintenance agreement for however while the service staff was very nice, Bill Kay did not accept my pre-paid maintenance agreement for both pre-paid maintenance agreement for however while the service staff was very nice, Bill Kay did not accept my pre-paid maintenance agreement for both oil change and tire rotation. Rather they charged me $20 (with coupon) for tire rotation even after I confirmed with Gerald Nissan (where I got my car from) that the agreement did include oil change and tire rotation. In addition, I made an appointment and still had to wait an hour for my car. Lastly, the waiting area was not nice at all. All in all a bad experience and I will not be going back to this Nissan — Gerald Nissan provides great service and even though it’s a farther drive, very much worth it. More
I have been coming to Bill Kay Nissan since 2015. They are reliable, honest, friendly. The only time I would go elsewhere is if the service prices are better are reliable, honest, friendly. The only time I would go elsewhere is if the service prices are better More
Excellent service! Always goes above and beyond to assist. This is my 2nd Nissan bought at Bill Kay. When choosing our next car, we definitely look at a Nissan again. assist. This is my 2nd Nissan bought at Bill Kay. When choosing our next car, we definitely look at a Nissan again. More
I was satisfied with the service I received. It was done quickly & everyone I dealt with was friendly & professional. quickly & everyone I dealt with was friendly & professional. More
Done regular service very well just in hour including tire rotation, nail removal. Thanks to Ric for applying coupons he had so I ended up paying less than I expected and he did complimentary car wash tire rotation, nail removal. Thanks to Ric for applying coupons he had so I ended up paying less than I expected and he did complimentary car wash too. More