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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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June 05, 2021

Ric in service is the bomb! Goes above and beyond to get the job done. Very happy with Bill Kay Nissan Service Department. Gets the job done! More

by Mikebwlr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Bill Kay Nissan responded

Mikebwlr, your wonderful feedback and rating mean a lot to us.

June 04, 2021

Wonderful experience, very happy to have Bill Kay Nissan service my vehicle and will go out of my way to do business here. Thank you! More

by justin.hamblin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Bill Kay Nissan responded

Justin.hamblin, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

June 04, 2021

Very personable and attentative personnel. Prompt service and professional quality. Good stablishmen and commodities, a bit tight to get in and out, but it works properly. More

by elnano170
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jun 04, 2021 -

Bill Kay Nissan responded

Hi Elnano170, we are very happy to have provided you with such a positive experience!

June 03, 2021

Great service as always. And very friendly. Ric is a super nice guy. Took care of all my service needs and even replaced my fab battery. More

by SKARBEKSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The floor manager also answered questions I had about the new pathfinder
Jun 04, 2021 -

Bill Kay Nissan responded

Thank you for a fantastic star rating!

June 02, 2021

My vehicle needed repairs, I was able to schedule an My vehicle needed repairs, I was able to schedule an appointment asap. I received a loaner vehicle, while my vehicle was being serviced. Great servi More

by Jayjus74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Bill Kay Nissan responded

Hi Jayjus74, thank you for taking the time to leave a review for us at Bill Kay's Downers Grove Nissan. We're happy we could meet your expectations.

June 01, 2021

Timely appointment. Arrived for appointment and did not wait long to be waited on and for my car to be serviced.Throughly explained process and the service provided. More

by dt213lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

May 31, 2021

I go there because my guy Rick always helps me out. They are always friendly and polite. The work gets done quickly. (I would be super annoyed if it didn’t.) They shoot me straight on what I need to do n More

by remindme62002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Bill Kay Nissan responded

Thank you for a outstanding star rating!!!!!!

May 31, 2021

The employees at this dealership were polite, respectful and professional. I was happy with the work that was done on my car. Thank you Bill Kay. More

by djacques
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
May 31, 2021 -

Bill Kay Nissan responded

Very kind words, Thank you fantastic star rating.

May 27, 2021

Jeremy makes getting the appointment time I need easy. All the work is completed in a timely manner. The service department is the best I have ever dealt with🙂 More

by DARTEEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Kim Golden
May 28, 2021 -

Bill Kay Nissan responded

Darteest, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

May 27, 2021

The service people at Bill Kay Nissan are professional,knowledgeable, friendly,The staff welcoming,The atmosphere is nice,the building is always clean.I love that they offer free car washes a More

by LAVERASCLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
May 28, 2021 -

Bill Kay Nissan responded

Laverasclark, thank you for the high star rating!

May 28, 2021 -

LAVERASCLARK responded

You’re welcome ❗️

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