Bill Kay Nissan - Service Center

RIC was awesome to work with and from the very beginning was customer focus and oriented. Made sure I was able to come in for an appointment last minute the next day and worked extensively with my third pa was customer focus and oriented. Made sure I was able to come in for an appointment last minute the next day and worked extensively with my third party insurance company to file my claim. He made sure I was set up with a loaner and called me every day to give a status update. This is superb customer service to meet customer expectations and one of the many reasons why I love coming into Bill Kay Nissan in Lisle for service. Ric is.an outstanding Service Representative and I can't THnK him enough for putting me at ease and delivery customer service results. More

Ric was nice. Yes it was nice but not cheap. Thanks for fixing my car everyone. My car is running a bit better but I’m sure it’s going to die again bc I don’t use it fixing my car everyone. My car is running a bit better but I’m sure it’s going to die again bc I don’t use it More

Fast and within my price range. They charged as much of the price quoted and helped me choose what the best coupon was. I woupd reccomenf using Bill Kay! the price quoted and helped me choose what the best coupon was. I woupd reccomenf using Bill Kay! More

When the mechanic showed me my air filter and I told them I would replace it myself to avoid the fee, they shoved it back in the wrong way and smashed the old filter. I discovered this upon changing my air f I would replace it myself to avoid the fee, they shoved it back in the wrong way and smashed the old filter. I discovered this upon changing my air filter the next day. Additionally, the people at the desk hardly pay attention to you or make eye contact while they carry on personal conversations. they never fail to make you feel that having a coupon is a major inconvenience to them. Not sure I actually got all the services listed on the coupon I was emailed either. More

Efficient and prompt service visit with great communication before, during, & after. Made it easy to get standard service taken care of. Definitely will be back! communication before, during, & after. Made it easy to get standard service taken care of. Definitely will be back! More

Great service, fast and affordable. My advisor Jeremy helped me with a trans issue, new brakes and an oil change. He made the process easy and saved me some money along the way. Thanks! helped me with a trans issue, new brakes and an oil change. He made the process easy and saved me some money along the way. Thanks! More

Everything went well, quick and efficient as always. Everyone was kind and helpful. Never had any issues, and am on my third Nissan that I got from them. Everyone was kind and helpful. Never had any issues, and am on my third Nissan that I got from them. More

Nice friendly service. Plus, they know what they are doing! Try get it right the first time. I loves how they gave me coupons for my service. Save a lot of money going to Bilp Kay Nissan. doing! Try get it right the first time. I loves how they gave me coupons for my service. Save a lot of money going to Bilp Kay Nissan. More

Did a great job working with me to get a number of repairs done quickly and let me roll in without an appointment for quick follow-up check. repairs done quickly and let me roll in without an appointment for quick follow-up check. More

Great service department! Easy to schedule on line. No long wait. They have taken great care of my car for a number of years. Cost has always been reasonable. long wait. They have taken great care of my car for a number of years. Cost has always been reasonable. More