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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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May 18, 2021

Great service department! Knowledgeable , fast, efficient. All the things you want from a the car dealer service department. I have had several Nissans over the years and always have had great expe More

by gjablonski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 20, 2021 -

Bill Kay Nissan responded

Hi Gjablonski, we are very happy to have provided you with such a positive experience!

May 16, 2021

The service department is very professional and courteous. My vehicle was repaired and cleaned in the time frame they promised. Would recommend Bill Kay Nissan Service Department to anyone needing More

by msrmm45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim: Service Dept, Fernando Flores
May 17, 2021 -

Bill Kay Nissan responded

Msrmm45, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

May 14, 2021

I'll never buy anything but Nissan. I thank Paul for telling me all about Bill Kay Nissan and I started going there because of him. More

by ANNA595959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
May 15, 2021 -

Bill Kay Nissan responded

Outstanding review, Thank you.

May 13, 2021

I could not be any happier with the purchase of my new car. Everyone at Bill Kay Nissan made the process smooth and simple. Steve wants to make sure you get the best possible deal you can get. Highly reco More

by Jesus C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Bill Kay Nissan responded

Thank you very much, here at Bill Kay's Downers Grove Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (630) 969-3200.

May 12, 2021

The staff is always friendly and knowledgeable. I moved out of the area but still travel over 30 miles for service here. Thanks to the team for all they do. More

by Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 12, 2021 -

Bill Kay Nissan responded

Thank you Monique, For a fantastic star rating.

May 12, 2021

Fantastic service, , friendly personnel, clean surroundings fast services of your vehicle. Just a little far from st.charrles il but I want the best service. More

by LARRYFUNCHES115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Bill Kay Nissan responded

Thanks LARRYFUNCHES115, FANTASTIC REVIEW.

May 10, 2021

The team in the service department are amazing! Excellent service! Ric is always great! He is amazing and very kind. Very much appreciated. Seriously. Thank you. More

by cynthiahumphries94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
May 11, 2021 -

Bill Kay Nissan responded

Thank you for a fantastic review.

May 07, 2021

I’m very satisfied and very happy with the services. I highly recommend there services to my friends. Thank you so much and see you soon. More

by Nara Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Bill Kay Nissan responded

Thank you for a fantastic star rating!!!!

May 07, 2021

These folks are real pros in customer service. Clear explanations and expectations, and they get it done right and in great time. We will always go there to keep our Nissans in shape. More

by Mczuba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
May 08, 2021 -

Bill Kay Nissan responded

Mczuba, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

May 07, 2021

Great service and helped me understand what I need on my next visit. Pricing was a little high for labor but over all pleased with the visit. More

by AABROWN88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
May 08, 2021 -

Bill Kay Nissan responded

Hi Aabrown88! We're so happy we were able to help you out!

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