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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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May 05, 2021

Good knowledge and great service. I Would definitely return if I didn't sell my nissan titan xd. I would highly recommend bill kay nissan. More

by Hassertj84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 05, 2021 -

Bill Kay Nissan responded

Hassertj84, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

May 04, 2021

Professional friendly communication. I was not pressured to get more service only suggested what would be helpful in the future. All my questions were answered. They even went over the bill with me and gave More

by nickpaints
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
May 04, 2021 -

Bill Kay Nissan responded

Thank you for a fantastic star rating.

May 03, 2021

Very happy with the professionalism. Disappointed in the cost as I only had a faulty window. I will continue to use Bill Kay in the future. More

by Thomasttalaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 03, 2021 -

Bill Kay Nissan responded

Thank you, For your outstanding review!

May 02, 2021

Ric is super awesome and really helpful! The spoiler that I had ordered through them had a dent in it and Ric without me even seeing it ordered a new one to make sure what they were putting in was up to the More

by Stevachii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
May 03, 2021 -

Bill Kay Nissan responded

Hi Stevachii, we are very happy to have provided you with such a positive experience!

April 30, 2021

This is my second car from Bill Kay Nissan. Everyone has integrity at this dealership. I've been able to trust in thier guidance when selecting the car that is right for me. Also, a the service is outstand More

by Carrie P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
May 03, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 30, 2021

I would like to thank you for the help and service of the car. Special thanks to Rick Funston. this guy is amazing: professional, honest, very nice and helpful. I really recommend his services and sincerely More

by magda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Bill Kay Nissan responded

Very kind comments, And thank you for a fantastic star rating!

April 29, 2021

Made appointment on line, arrived 10 minutes early. Took my appointment, oil change, tire rotation. In and out in less than 1/2 hrs. Pleased More

by pattityler62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Apr 29, 2021 -

Bill Kay Nissan responded

Thank you for a #1 star rating.

April 29, 2021

The guys here are all helpful and friendly and aren’t insanely pushy like some places are. It’s great every time I come for maintenance More

by BNASH560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 29, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience. Thank you.

April 28, 2021

Excellent service and good pricing. I feel they look out for the customer unlike Glendale Nissan. I will continue to service my Nissan cars here More

by chrisformella1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 29, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

April 28, 2021

All the staff was very nice. Excellent job of my car. They went above and beyond service. I will recommend this place to all my friends and family. The free coffee was great and the water too. Thank you! More

by Macosta7409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Mattern, Jerimy Witt, Carl Beckstrom, Fernando Flores
Apr 29, 2021 -

Bill Kay Nissan responded

Macosta7409, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove

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