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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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April 27, 2021

I have nothing to add. This won’t let me complete the survey without writing out twenty words, which is annoying. Have a good day. More

by DEN_ER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 28, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 27, 2021

Better than the dealership I brought the car from... Grade A+ quick service i wish I lived closer to come back for another service appointment More

by Slim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Bill Kay Nissan responded

Hi Slim, we are very happy to have provided you with such a positive experience!

April 27, 2021

Love these guys ND slo)do not want any other people think of you as a victory in favor and I am not trying because I swear More

by bmorg22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Bill Kay Nissan responded

Hi Bmorg22! We're so happy we were able to help you out!

April 27, 2021

Did not have a 24 point inspection done. Only oil change and no car wash. Employees were nice. Place was clean and friendly. Cashier could be nicer More

by MZBRADLEY88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Apr 28, 2021 -

Bill Kay Nissan responded

Mzbradley88, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

April 22, 2021

The team at Bill-Kay are so kind, timely, interested & intentional in their approach to solving all and any issues presented by their customers. This characterization allows for success and the growth of More

by BOLA345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden, Carl Beckstrom
Apr 23, 2021 -

Bill Kay Nissan responded

Bola345, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

April 22, 2021

The push button on my Titan pushed in so I couldn't start my truck. Tow it to the dealership and they fixed it with out an appointment in less than a hour. More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 23, 2021 -

Bill Kay Nissan responded

Cj, we are glad we could help!

April 22, 2021

The employees are taking care customers at 100% in a friendly manner., they also offer you the best service for your car., and they explain to you what’s wrong with your car. More

by JOSE197839@Icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 23, 2021 -

Bill Kay Nissan responded

Bola345, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

April 21, 2021

I felt heard and that I finally received a transparent assessment of what my vehicle needed. After 3 attempts elsewhere, I think we may have finally gotten it. I also appreciate the low pressure “service More

by JUDIE_NASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 22, 2021 -

Bill Kay Nissan responded

Judie_nash, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan.

April 21, 2021

I had my car serviced, and Carl was great on explaining everything with me ... Dealerships need more guys like Carl ... I will be back to your dealership More

by eddtorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Apr 22, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

April 21, 2021

Everything was very professional. They did all I asked and answered all my questions. Comprehensive check of my vehicle. Wait time was reasonable. Great job! More

by mshafe08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 22, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

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