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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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April 12, 2021

They have helped me so much this year. Love the car I bought in my price range and the service both buying the car and the service department have been excellent More

by NANCYLANDEROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 13, 2021 -

Bill Kay Nissan responded

Thank you for your excellent review.

April 10, 2021

The mobile sign up for appts isn’t always fabulous-it forced me to sign up for the 15K package service and to my surprise-Jerimy had my Pathfinder ready in no time-oil change and tire rotation only becau More

by CR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 10, 2021 -

Bill Kay Nissan responded

Cr2, we are glad we could help!

April 09, 2021

The staff pays attention to details. They are ever ready to explain any aspect of your transaction with the customer. They even check on you after to see if anything more is needed. More

by PSALM91DWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 12, 2021 -

Bill Kay Nissan responded

Psalm91dwa, we are glad we could help!

April 09, 2021

This is my fourth vehicle I've purchased from Bill Kay. Both the Sales and Service department are outstanding. Especially Tim and Jerimy who always address my needs. More

by MABLEGILMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 09, 2021 -

Bill Kay Nissan responded

Thank you for a fantastic rating.

April 09, 2021

Service was fast and effective. Thank you Ric for the great service! Got my vehicle back up and running much faster than expected allowing me to get back to work. More

by Alex Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 09, 2021 -

Bill Kay Nissan responded

Hi Alex Gonzalez, we are very happy to have provided you with such a positive experience!

April 09, 2021

Excellent service as always. I've bought my 3 of my last cars from Bill kay and haven't been disappointed! Thank you as always. More

by MSM153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 09, 2021 -

Bill Kay Nissan responded

Very kind comments, Thank you.

April 09, 2021

I was worried about how long my vehicle would get serviced and it actually didn’t take that long the service was fast and Ric was very professional about everything. Very clear on everything that nee More

by Lissette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2021 -

Bill Kay Nissan responded

Lissette, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

April 08, 2021

Easy to schedule an oil change on line and they communicated via text as I would expect. Friendly and willing to help. I would recommend. More

by suzanne6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 08, 2021 -

Bill Kay Nissan responded

Thank you for a great review .

April 08, 2021

Very organized service department. All the technicians are very professional and friendly. Jeremy is very helpful and knowledgeable. Always find a solution. This is reason that I always bring my car to More

by TGMAGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden
Apr 08, 2021 -

Bill Kay Nissan responded

Thank you TGMAGAS very kind comments and out standing star rating.

April 08, 2021

Very quick and professional service! Easy to make an appt. The waiting room was clean and stocked with coffee and bottled water. A great experience. More

by CAESAR_AKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 09, 2021 -

Bill Kay Nissan responded

Caesar_aka, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

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