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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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April 08, 2021

Best experience buying or leasing a car was with Bill Kay Nissan. I would recommend Bill Kay to all in need of good reliable vehicle and great people to work with. More

by CGEORGE11855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Apr 09, 2021 -

Bill Kay Nissan responded

Hi Cgeorge11855, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

April 07, 2021

Everyone is very nice and professional. However, I was disappointed I didn’t get a car wash with my service because the porter was late for work. On my last visit, the wash was broken. It’s a little t More

by KHAHN2223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Bill Kay Nissan responded

So sorry, Please call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 Ext. 1221

April 06, 2021

I had a very pleasant experience with Ric. He was able to fit me in last minute before my trip to South Carolina which I greatly appreciated. More

by rosar210697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Bill Kay Nissan responded

We thank you for taking the time to give us a 5 star review.

April 06, 2021

My experience at Bill Kay has been incredible! Ric in Service is super helpful and explains every step. Go there, you won't regret it! More

by RHONDACOX328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Bill Kay Nissan responded

Hi Rhondacox328, we are very happy to have provided you with such a positive experience!

April 06, 2021

The service I receive at every appointment is always very good. They are polite and professional. Work is always completed in a timely manner. Thanks More

by Jmanderson3769
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Bill Kay Nissan responded

Thank you for your #1 star rating.

April 06, 2021

Professional quality. Excellent follow through by Rick. Had a courtesy car and very cooperative service. A little bit pricey...good Nissan service but at a price.... More

by skybearmusic1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Bill Kay Nissan responded

Thank you skybearmusic1 for your Excellent review.

April 06, 2021

Very efficient, professional and friendly. Received service on time and the wait time was short and pleasant. Staff was very welcoming and accommodating. Coupon was honored also. More

by lezturek@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 06, 2021 -

Bill Kay Nissan responded

We thank you for your very kind comments and #1 rating.

April 06, 2021

So far i have had no problems. I think the whole staff are NICE. I even referred my girlfriend to you guys. She luvd her car More

by gisellepipkin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mattern
Apr 06, 2021 -

Bill Kay Nissan responded

Thank you for a fantastic star rating.

April 05, 2021

This Maxima is the fifth car I've leased from Bill Kay and my experience dealing with sales and finance gets better and faster every time. These people truly do know what customer loyalty is and how much More

by MBRONERSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden, Saul Fajardo
Apr 06, 2021 -

Bill Kay Nissan responded

Mbronersky, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

April 05, 2021

This dealership continues to provide consistently high quality customer service. I depend on the reliability and integrity of their service department for all my vehicle’s service needs and have never bee More

by rmingersoll27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 06, 2021 -

Bill Kay Nissan responded

Rmingersoll27, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

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