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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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April 05, 2021

This Nissan dealership the people are so friendly I feel like I'm at home everytime i go their my car is almost 6 year old and it still runs good it's because of this wonderful work they give from washing y More

by Sbro541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden, Carl Beckstrom, Fernando Flores, Adrienne Salazar
Apr 06, 2021 -

Bill Kay Nissan responded

Hi Sbro541, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

April 03, 2021

Jeremy is a friendly guy. He always call to make sure the services rendered to your car is ok to make sure you don't have the same problem. He call to remind you when your car is due for a service. He wil More

by Ndioma58@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 03, 2021 -

Bill Kay Nissan responded

Ndioma58@, your wonderful feedback and rating mean a lot to us.

April 03, 2021

The Bill Kay service department are friendly and helpful. Erik was very informative about the work he did to my car and of the work my car still needs. More

by Lovesong312000Lo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
Apr 05, 2021 -

Bill Kay Nissan responded

Lovesong312000lo, thank you for your kind words and this wonderful review!

April 02, 2021

I purchased my car through Bill Kay and have been bringing my car to Bill Kay for service for years and I am always pleased with the wonderful service. Thank you! More

by HSTEPANPAAR23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Bill Kay Nissan responded

Hstepanpaar23, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

April 02, 2021

Excellent service of the service advisor Ric Funston, very kind and honest with the service that my car needed, he is very detailed with the services required for my car. More

by NOEVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Bill Kay Nissan responded

Hi Noevic, we are very happy to have provided you with such a positive experience!

April 01, 2021

Had airbag recall work, everyone was very nice and I was surprised by how fast it was. 10/10 and Five out of five stars⭐ More

by cjchandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 03, 2021 -

Bill Kay Nissan responded

Hi Cjchandler, we are very happy to have provided you with such a positive experience!

April 01, 2021

Exceptional customer care from Rick at Bill Kay Nissan service department! On time and as promised. Went above and beyond what I came in to ask about. Sales dept was also friendly and helpful. So many ne More

by adioguardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hernandez
Apr 03, 2021 -

Bill Kay Nissan responded

Adioguardi, thanks for your praise and kind comments about our team.

March 31, 2021

Amazing service! Very friendly, efficient, applied a coupon for me, and got me out of there on time! Had my kids with me! Grateful! Thank you! More

by SS.RODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Bill Kay Nissan responded

Ss.rodriguez, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan.

March 30, 2021

Service my Leaf for regular maintenance and a recall item. All was done in reasonable time period. Also found the reason my computer was unable to store correct time, radio stations, etc. More

by Papfeiffer2000
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 31, 2021 -

Bill Kay Nissan responded

Very kind words thanks for your great review.

March 29, 2021

Ric and the crew in the service department did a great job with my wife’s Rogue. Rear brakes/ rotor resurfacing, coolant flush, and transmission fluid flush all done in under 2 hours! Wow! More

by jhevans51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Bill Kay Nissan responded

Jhevans51, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan

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