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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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March 26, 2021

Great service! My appointment was for 8:30. My service was completed in record time. The staff was very friendly and answered all of my questions. More

by pharrione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 26, 2021 -

Bill Kay Nissan responded

Thank you for sharing overall Experience, Fantastic star rating, Thank you...

March 26, 2021

Great experience! Everything was easy, efficient, and professional. Art was great and easy to work with. They really take care of you here! Best dealership experience around. More

by Vuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Diraduryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Mar 26, 2021 -

Bill Kay Nissan responded

Your comments are very kind, And your star rating of the dealership is outstanding!!! Thank you Vuk.

March 26, 2021

Prompt friendly service experience. My Titan had a few issues and they resolved them so overall satisfied. Courtesy car was provided for the repair time. More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 26, 2021 -

Bill Kay Nissan responded

Thank you CJ for a outstanding review.

March 25, 2021

Took me right on time. Service explanation was good as to what needed to be updated. Service clerk was friendly. Work was done in a timely manner. More

by ssoltys5246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Bill Kay Nissan responded

Thanks for a fantastic star rating.

March 25, 2021

Services as always is top notch. I’ve worked with Jerimy for both cars I have purchased from Bill Kay and he is the best. The only thing I would suggest is to stop the calls from Sales after the service. More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 25, 2021 -

Bill Kay Nissan responded

So very sorry. We thank you for taking the time to let us know how we did. Thank you again for the high star rating.

March 25, 2021

The service Department was very professional and very knowledgeable and I was in and out. Eric walk me through the process .great service and Awesome More

by Maurice.jboston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in service , Jerimy Witt
Mar 25, 2021 -

Bill Kay Nissan responded

Thank you Maurice.jboston for a Awesome star rating.

March 24, 2021

Made an appointment to have a lot of work done. Dropped it off around noon the day before appointment. All work was completed and the car was ready the day I dropped it off. More

by ROYJROBBINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 24, 2021 -

Bill Kay Nissan responded

Thank you, Outstanding rating and very kind words.

March 24, 2021

Jeremy is the absolute best he's the only reason I service my car at the dealership. This is over 25 words..that's all More

by SHOELESSPENNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 24, 2021 -

Bill Kay Nissan responded

Thank you SHOELESSPENNY! For your terrific review.

March 24, 2021

I have never had an issue with the service dept since 2013! Easy to schedule appt and they are always polite and friendly. Readily will give loaner if work on car cannot be completed while I am there. More

by VBALT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Carl Beckstrom
Mar 24, 2021 -

Bill Kay Nissan responded

Thank you for a fantastic rating.

March 22, 2021

Great experience. We needed a second key fob for the car. They got us in and got it done within 30 mins. Very happy with service! More

by Fcdrabes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 23, 2021 -

Bill Kay Nissan responded

Hi Fcdrabes, we are very happy to have provided you with such a positive experience!

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