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Bill Kidd's Volvo Cars

Cockeysville, MD

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84 Reviews
We have been family owned and operated for over 60 years, spanning three generations of personal attention and excellent customer service. Our team concept ensures that you can work with any of our sales reps during your dealership visits. We work according to your schedule. Also, since there are no individual sales commissions, the process is focused on your needs, not the needs of the sales rep.
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10401 York Road

Cockeysville, MD

21030

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Showing 84 reviews

December 28, 2011

Vincent stepped in for my normal associate who was on vacation and handled everything perfectly. He was courteous, responsive and reached out personally to let me know the vehicle was ready. --Tim More

by wairet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Johnson
December 27, 2011

This was a last minute service appointment before a trip and they made room for me to get serviced the same day. Everyone was very friendly and delivered as promised and on time. My car was washed when I pi More

by Rcentolella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Marino and a young lady whose name I forgot.
December 12, 2011

The service was done within the given time frame. The work appears to have been done correctly and the employees where polite and able to explain what was needed. More

by geodrew
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Garrish
November 14, 2011

My S80 has been in for service for over three weeks and still they can not determine the problem. This is the second time this type of thing has happened with this dealership. The last time it was in for s More

by PissedOffS80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
May 03, 2011

Have taken the car in for service twice and both times mentioned a noise in the brakes that occur when backing out of my driveway first thing in the morning. Once the car was running or if pulling out the More

by Stevieboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony ???
December 16, 2010

This is the 3rd car I have purchased from Bill Kidd's and I have always had a great experience. They just treat you right. Thier is never any feeling of pressure and I aways leave feeling good about my des More

by gerryclo75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deb Skipper and Paul Anecharico
October 09, 2010

This is the second CPO car we have purchased from Bill Kidd's -- a Toyota my husband got a few years ago and a Volvo XC90 I drove home yesterday. We had great experiences both times. In fact, when we went More

by TDRbg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hans Blom, Sylvan Wexler, Trevor (?) (financing)
April 05, 2010

My contact with Bill Kidd's Volvo was entirely by e-mail. I was looking for a V70 in a particular color, configured with certain options, and was casting a wide net in my search from my home in Virginia. W More

by Beachywoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Cernik, Internet contact
January 30, 2010

I talked to Don Soltys on the phone about a 2009 Venza that I was looking for. I asked for Don because he was recommended to me. It was the day that the recall was announced. I expressed that I wanted a 2 More

by bcbands
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Soltys
September 29, 2009

Bill Kidd's Volvo made purchasing my car easy. Debbie Skipper was professional, knowledgeable and eager to help. I would not hesitate recommending my friends and family and I will surely go back for my More

by MHinkle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Skipper
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