My husband enjoyed his experience when John Lyons helped him lease an Outback last year. So when the lease ran out on my 2015 Legacy I was happy to give Bill Kolb a try as well. John found the car I wanted and had it delivered to their dealership. I came in to drive it and left with it a couple hours later. There was no hard sell, no talking down to me because I am a woman (which I experienced at another dealership 3 years ago) and a very easy, transparent process. I also got a better deal than I had been offered elsewhere. Another excellent part of my experience -- Juan, who had the car detailed and then showed me how to use every feature. Love my new Legacy!