Bill Kolb Jr. Subaru
Orangeburg, NY
Filter Reviews by Keyword
By Type
3,277 Reviews of Bill Kolb Jr. Subaru
Great Experience for a Great Car It was an easy sale because we came in knowing exactly what we wanted. Even so, it was a lot of decision making, such as color, interior color and ext It was an easy sale because we came in knowing exactly what we wanted. Even so, it was a lot of decision making, such as color, interior color and extras, and lots of paperwork. All through this, Holman was very patient, honest and friendly. We thought about leasing this second Subaru from a dealer much closer to where we live but we liked the service we got from Bill Kolb with our first Subaru and we appreciate the no haggling over price. Turns out the price was better here than other dealerships without having to negotiate. When our car came in, Holman was very considerate to have the car indoors to show us all the car's features as it was a very cold day. He was very thorough and again very patient. More
Mel Dixon is the best! Patient, knowledgeable and helpful - this is our second time working with Mel and she is the best sales person we have ever worked with. It's worth t Patient, knowledgeable and helpful - this is our second time working with Mel and she is the best sales person we have ever worked with. It's worth the trip to work with Mel! More
Welcoming, knowledgeable staff. My salesman Gary was very knowledgeable about the Outback I was interested in. He walked me through all the new technology and when I purchased the ca My salesman Gary was very knowledgeable about the Outback I was interested in. He walked me through all the new technology and when I purchased the car he spent enough time making certain that I knew how to operate the Subaru Eyesight. More
Best new car buying experience EVER Going to pick up my new Subaru Legacy Touring XT was surely exciting. The new Subarus are loaded with the latest technology advancements, but not bei Going to pick up my new Subaru Legacy Touring XT was surely exciting. The new Subarus are loaded with the latest technology advancements, but not being very tech savvy, there was definitely a level of anxiety. However, within minutes of meeting Gary, I began to feel a level of comfort. He was so personable, engaging and totally reassuring, boosting my self confidence before we even started. He assured me that yes, there was a lot to be learned and today was an introductory lesson. He told me I was welcomed back as often as needed to follow ups. Gary was amazingly patient and complimentary, reinforcing how great I was doing. I found myself smiling for the 2+ hours we were together. He was such a good teacher that I actually did master more than I had imagined. Even the paper work went smoothly with a some light moments attached. Gary and his team at Bill Kolbe created for us one of the very best new car experiences we have ever experienced. Gary even took the time later that day to give us a call to make sure we got home safely and thank us for our business. Well, thank you Gary and Bill Kolbe Jr Subaru. If you guys are an indication of Subaru's relationship with it's customers, A+++ More
Wow, I cannot say enough wonderful things about this Wow, I cannot day enough wonderful things about this dealership. First off, we were treated with respect and like actual people which wasn’t our exper Wow, I cannot day enough wonderful things about this dealership. First off, we were treated with respect and like actual people which wasn’t our experience at other local dealerships. Holman was AMAZING and to be honest I would consider him a friend after this whole ordeal..he really went the extra mile! The entire week long process was easy, exciting and there was no pressure at any time to make a decision we weren’t sure about making. Buying a car is a huge deal, and our first major purchase like this! I can’t recommend this place enough. The cars speak for themselves as Subaru vehicles are great, and with the help of Mr. Cano and his team we had an awesome experience and left feeling accomplished and satisfied. Other dealerships we went to pressured us and made us feel terrible when we asked questions. Holman was always reachable by text or call, and always gave great advice! Connor (from the delivery department) was also so sweet and helpful. He gave us a ride to and from the bank when we realized we forgot something that we needed! He was so friendly and will make a great salesman one day as he comes off so genuine and caring! Thank you so much to the bill kolb jr. team! We can’t thank you enough and will definitely be visiting to bring the dogs by and say thank you in the near future!! More
Amazing 1st time experience First time ever buying/leasing a car. Howard from the start to finish was an amazing sales representative. Had answers to all my questions and went First time ever buying/leasing a car. Howard from the start to finish was an amazing sales representative. Had answers to all my questions and went above and beyond to make sure I got the exact make and model I wanted. Would 100% recommend this dealership and Howard as a sales rep to anyone interested in purchasing a Subaru. More
I just purchased a pre-owned 2018 Subaru Outback from Bill Kolb Jr. Subaru and it was the easiest vehicle purchase I have made in a long time. There was no hassel with the value of my trade in or the pri Bill Kolb Jr. Subaru and it was the easiest vehicle purchase I have made in a long time. There was no hassel with the value of my trade in or the price for the new vehicle. I would like to thank my salesman Howard and the finance associate Paul for all their help and for making the process simple. More
Happy Repeat Customer Not only are we super happy with our new Subaru, we also got reconfirmation on why we used thus dealership the first time. All agents are helpful, fri Not only are we super happy with our new Subaru, we also got reconfirmation on why we used thus dealership the first time. All agents are helpful, friendly funny, but most of all the car is excellent and the business philiosophy of this dealership as great - no inflated pricing, no haggling, etc. More
Holman Cano was extremely courteous and efficient. He took care of all details for my car purchase. He explained everything on my new 2020 Forester and told me to call him if I had any problems. He sold took care of all details for my car purchase. He explained everything on my new 2020 Forester and told me to call him if I had any problems. He sold me my last forester and will sell me my next one. More
This dealership is too wonderful to know where to begin! THERE ARE NO FEES. THE PRICE IS THE PRICE ONLINE. Never in my life have I seen this from a dealer. Their practices are extremely fair, and progressiv THERE ARE NO FEES. THE PRICE IS THE PRICE ONLINE. Never in my life have I seen this from a dealer. Their practices are extremely fair, and progressive in the evolving car market. I was absolutely floored after having visited 6 other dealerships on the hunt for my new car. Gary was a fantastic sales rep. This dealership is transparent to the end. They truly look to help you, and are honest to their word. The car I was looking at even was mistakenly listed at a lower price online. Instead of raising the price in store, as most dealerships would do without even having made a mistake, bill kolb chose to honor the listing error. Thankful for finding this place! I dont need participate in any more car shopping ever again. I will just bring my business to bill Kolbs, where I am guaranteed competitive prices and transparency. More