Bill Kolb Jr. Subaru

Great experience. Friendly dealership experience. Professional service from our sales person Howard. Bought with confidence. They take the time to ensure your comfor Friendly dealership experience. Professional service from our sales person Howard. Bought with confidence. They take the time to ensure your comfortable with the car. Finance team was great to work with. Highly recommended. More

Best car buying experience I had a wonderful experience at Bill Klb Jr. Subaru. Holman Cano was by far the best sales representative I have ever encountered. He was extremely do I had a wonderful experience at Bill Klb Jr. Subaru. Holman Cano was by far the best sales representative I have ever encountered. He was extremely down to earth and was easy to talk to. Subaru wasn't my first choice, however, after test driving the Subaru Forester and talking to Holman my decision was made and when my boyfriend and I left we talked about how great Holman was. While I was waiting for my vehicle to arrive Holman was in constant communication with me and answered all my questions. When my vehicle arrived he showed me every feature my new Forester had. Once again this was by far the best experience I have ever had. Paul Spiegel was also very helpful and I am so happy with my tire protection and I am getting prime protection next week. Thank you for all your help, Holman and Paul. More

Getting car Maryellen was very good Profeccional, knowledgeable Answered all questions We had an excellent experience with this place She told us that thei Maryellen was very good Profeccional, knowledgeable Answered all questions We had an excellent experience with this place She told us that their service department is moving into a bigger place and they will be extending their hours till later time. Do it will be good because they will have later appointments More

Easy and Fast In a days notice we were able to walk in and buy a brand new car that I am in love with! Easy process and no hassle at all. In a days notice we were able to walk in and buy a brand new car that I am in love with! Easy process and no hassle at all. More

My best car buying experience I had a great experience at Bill Kolb Jr. Subaru , I was lucky enough to have been helped by Howard Bonfield as my sales representative, from the mome I had a great experience at Bill Kolb Jr. Subaru , I was lucky enough to have been helped by Howard Bonfield as my sales representative, from the moment we sat down his first question was if we would like a coffee or water . The hospitality was excellent, he had a great sense of humor and you can tell he had alot of experience under his belt as a sales rep. When it was time for a test drive Howard had the car brought right up to us , again what a pleasant experience. When we got back and I was on the phone with the insurance company he had all the paper work ready , literally no time wasted . I honestly can’t express how great of an experience I had through this review but I definitely give him 5 stars . Personally to me it’s not about just buying a car , it’s also about the experience you had buying it as well , kind of sets the mood with your new vehicle. Thank you Howard again it was a pleasure to have bought a car with your help . More

Great service. The service was excellent. Salesman got me into a car that I love. He worked with me to find me something I can afford and was honest with me about The service was excellent. Salesman got me into a car that I love. He worked with me to find me something I can afford and was honest with me about everything the entire time of my visit. More

Jumping ship from Honda Decided to jump ship from Honda . Went to Bill Kolb junior Subaru in Rockland Co. on a wind. I was introduced to Maryellen a very friendly polite y Decided to jump ship from Honda . Went to Bill Kolb junior Subaru in Rockland Co. on a wind. I was introduced to Maryellen a very friendly polite young lady. Right away we sat down and started to figure out some numbers on a 2019 Crosstrek Limited . All in all a process went smooth and drove out in my new car the same day. . And a shout out to sales manager Joe Postighone on finalizing on the purchase. More

Deceptive While everyone seemed to be friendly, they were quite expert at lying by omission. No one ever informed us of finance offers even though we inquired While everyone seemed to be friendly, they were quite expert at lying by omission. No one ever informed us of finance offers even though we inquired about lesser interest rates. We discovered, unfortunately after the fact, that our bank (Chase) offered 2.5% less in interest rates then we were paying with no money down! We went back to the dealership in an effort to rectify the situation if possible and were told that because we wanted to reduce our monthly payment we were given this rate - essentially holding us responsible for their underhanded dealings. We were never given rate options even when we inquired, and were "told rates are higher these days". The fact that the finance papers were written prior to our meeting with finance evidenced to us that they clearly did not have our interest at heart. The finance officer offered to give us five free service visits which he never put in writing. When corporate contacted him he said he offered four free service visits. When we left, we were asked to "please don't kill me in a review". Sorry you reap what you sow. Buyer beware! Know your facts before you sign. More

Painless My salesperson, Howard showed me exactly what I was looking for, thoroughly explained the Subaru benefits and had me driving away in my new purchase i My salesperson, Howard showed me exactly what I was looking for, thoroughly explained the Subaru benefits and had me driving away in my new purchase in less than 24 hours. No pressure, no haggling over pricing and all registrations taken care of. Would definitely recommend this dealership! More

Bill Kolb Jr. Subaru = Exceptional Client Services I fell in love with the redesigned 2019 Crosstrek and my 2013 Crosstrek had been consistently reliable for six years/27k miles! My first Subaru was a I fell in love with the redesigned 2019 Crosstrek and my 2013 Crosstrek had been consistently reliable for six years/27k miles! My first Subaru was a 2009 Outback from BKCars and I decided to get my third Subaru here again. My relationship with the BKCars dealership spans over 11 years and I have always been treated like part of their Subaru family. I stopped in for a regularly scheduled oil change and was introduced to Maryellen Dixon and Joe Postighone. Maryellen spent a great deal of time with me reviewing my wish list to make sure they could create the perfect Crosstrek Limited possible and Joe provided his expertise on recommendations. Both Maryellen and Joe made the new SUV buying experience very comfortable and relaxed while paying attention to my requests, questions and input. I have been in the client services industry for over 30 years and in todays climate, rarely can you find the high level of service and care for the buyer that Bill Kolb Jr.'s staff members offer on a consistent basis. I also had the pleasure of sitting down with Paul Spiegel again to review my financials. He is able to offer complete transparency so there are no surprises when picking up your new vehicle. A special acknowledgment is also due to their entire service team for continuing to treat me as a valued customer. Bottom line - stop here first when thinking about buying/leasing your next vehicle. Bill Kolb Jr. Subaru = Exceptional Client Services. More