
Bill Kolb Jr. Subaru
Orangeburg, NY
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3,456 Reviews of Bill Kolb Jr. Subaru
I am a long time Subaru customer, have purchased multiple cars from this dealership. I went to the service dept for an oil change. After looking at my car, they determined it needs work on the brakes, a serv cars from this dealership. I went to the service dept for an oil change. After looking at my car, they determined it needs work on the brakes, a service separate from the oil change I came for. However, they would not honor the Subaru coupon I have for $75 off the brake work because I also had a coupon for the oil change. They were unwilling to create two separate billing transactions to accommodate the two coupons. My options were to forfeit my coupon or come back another day for the brake work. I chose to leave, probably for good. I will use a local repair shop that values customers for this and future repairs. I don't have the time or the patience for games like this. Two services, two coupons, coming back a second day doesn't change this, but it does inconvenience me quite a bit. More
Greatly appreciate the professionalism, courtesy and the dedication of Stephen, Bob and Rich to go above and beyond to satisfy their clients. Thank you!! dedication of Stephen, Bob and Rich to go above and beyond to satisfy their clients. Thank you!! More
I brought my son’s car in for service and inspection. The technician found problems with the front end and promptly let me know. The car was fixed in a timely manner and the waiting area was nice and com The technician found problems with the front end and promptly let me know. The car was fixed in a timely manner and the waiting area was nice and comfortable. The service advisor was friendly and helpful and kept me informed of the progress on the car. All in all it was a very good experience. Kudos to Bill Kolb Subaru staff. More
This dealership as always has grate service on new and used vehicles. The staff are friendly and helpful, so like always I've been taking my subaru vehicles to Bill Kolb Jr who uses certified subaru part used vehicles. The staff are friendly and helpful, so like always I've been taking my subaru vehicles to Bill Kolb Jr who uses certified subaru parts. More
Great staff and service! Steve the mechanic and Steve the service advisor made sure everything was perfect and taken care of. Steve the mechanic and Steve the service advisor made sure everything was perfect and taken care of. More