Bill Kolb Jr. Subaru
Orangeburg, NY
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3,262 Reviews of Bill Kolb Jr. Subaru
Coming to Bill kolb, our goal was to do comparison of a few vehicles and figure out our next steps to add a 2nd car. My wife drove 2 options. Frank Pisani helped in providing all the answers to our questio few vehicles and figure out our next steps to add a 2nd car. My wife drove 2 options. Frank Pisani helped in providing all the answers to our questions but, more importantly, listened to what was important (features, warranty, service, price) in helping us make a decision. We are at the stage where bringing a second car that had a pretty high safety record made the most sense. Frank was thorough, even though I had some question he didn’t have the answers to initially. Very attentive when it came to customer service. More
This our third Subaru purchased from this dealership. We had a nightmare of Service problems this past summer. It was so bad we thought of no longer recommending Subaru. Danielle Aceto restored our faith i had a nightmare of Service problems this past summer. It was so bad we thought of no longer recommending Subaru. Danielle Aceto restored our faith in Subaru and Bill Kolb Jr. Dealership. We will follow Danielle Aceto wherever she goes. She will be the only service adviser I will deal with. This dealership would foolish to ever let her leave. More
John was polite, professional and honest to deal with. He answered all my questions and concerns. He was able to deliver my 2022 Legacy before the anticipated delivery date. The entire process was close to s answered all my questions and concerns. He was able to deliver my 2022 Legacy before the anticipated delivery date. The entire process was close to seamless. More
Excellent and very personable service. This is the second car I’ve purchased from BKS and I see no reason to ever go to another dealer. car I’ve purchased from BKS and I see no reason to ever go to another dealer. More
It was a pleasure to work with Howard. He was extremely responsive, courteous, and patient. I never felt rushed, even though I arrived for a test drive 30 minutes before they closed for the weekend - yes, responsive, courteous, and patient. I never felt rushed, even though I arrived for a test drive 30 minutes before they closed for the weekend - yes, I was that customer. :) I am also that customer that overthinks every decision (though to be fair, every decision involved money). There was no hard sell at any point. Howard made buying my vehicle easy and comfortable. A shout out to Paul in finance as well. He answered all my questions and worked hard to make sure I was comfortable with my final decision. More
Frank and Bill were very patient with my mom. Her new Subaru is the 4th subaru our family has purchased and her first. Change is a challenge for my mom and bill and Frank made sure she had a wonderful Subaru is the 4th subaru our family has purchased and her first. Change is a challenge for my mom and bill and Frank made sure she had a wonderful delivery. More
Joe gave me a great experience at Subaru! He made buying my car easy and stress free! He was very knowledgable and friendly. I definitely will be back to Joe and Subaru!! my car easy and stress free! He was very knowledgable and friendly. I definitely will be back to Joe and Subaru!! More
This experience was one I will remember. Everyone was honest and straightforward. I was prepared with questions and Frank had the answers. The staff was knowledgeable about the vehicles and made sure I w honest and straightforward. I was prepared with questions and Frank had the answers. The staff was knowledgeable about the vehicles and made sure I was getting what I wanted. More
Just purchased a 2018 Forester. Best car buying experience, hands down. No pressure, no haggle, great price. John and Eric were fantastic. Other dealers wanted to add $1000+ in fees, on top of DMV experience, hands down. No pressure, no haggle, great price. John and Eric were fantastic. Other dealers wanted to add $1000+ in fees, on top of DMV fees, not at Bill Kolb. Besides DMV and $37 for a state inspection, they charge a flat $175 processing fee. Well worth it for the smooth and straight forward transaction. If you are looking for a Subaru, look no further than Bill Kolb Jr Subaru. More