Bill Kolb Jr. Subaru
Orangeburg, NY
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3,274 Reviews of Bill Kolb Jr. Subaru
This is our fourth vehicle at Subaru dealer. Very pleasant and they take care of customers from start to finish with purchasing the vehicle. Holman Cano is terrific and very patient with us. We hav pleasant and they take care of customers from start to finish with purchasing the vehicle. Holman Cano is terrific and very patient with us. We have used Holman few times and always asked for him. More
I was more disappointed with my salesman, Howard, than the dealership itself. He under valued my trade in by $3000, by KBB values. He didn't even take the time to look at it. When another customer came in the dealership itself. He under valued my trade in by $3000, by KBB values. He didn't even take the time to look at it. When another customer came in with cash, he would disappear for a half hour at a time. While I do like the car, I do not feel that I got a fair deal. Very disappointed! More
My family and I have used this car dealership for all 3 of our subarus. We love coming here, the staff are all wonderful and make us feel very comfortable. Holman especially was very personable and made th of our subarus. We love coming here, the staff are all wonderful and make us feel very comfortable. Holman especially was very personable and made the leasing experience feel very easy and comfortable. He explained everything and answered all our questions with absolute professionalism and warmth. Will definitely be coming back. More
I bought my last car with this dealership and as long as I’m still in the NY metro area I’ll buy all of my cars from them. Why? The sales people are more concerned about you then they are pushing a sale. Th I’m still in the NY metro area I’ll buy all of my cars from them. Why? The sales people are more concerned about you then they are pushing a sale. They are all about customer service and satisfaction. Most buyers are pretty sophisticated these days and do their research before entering the door. I was like that myself. I knew I wanted a legacy or a cross trek. John arranged the test drives within minutes and I was on the road. He answered all of my questions and never pushed. The team went out of their way to get the color and style I wanted since they didn’t have it in stock. It was available within a few days and I am one very pleased customer. My daughter and her husband will be buying a new car soon and they too will be going to Bill Kolb and asking for John Lyons. More
I am old school so all I expected at the dealership was not to be taken advantage of too badly. I arrived about 12 noon and had my car by five and hit the road. Mr Holman Cano I truly thank you for you not to be taken advantage of too badly. I arrived about 12 noon and had my car by five and hit the road. Mr Holman Cano I truly thank you for your professionalism. I felt like a person every minute in your presence. Most important your help got me the car I really feel great about. Special mention for the credit officer who worked hard to secure me a good deal!!! More
The car that I was looking for was inbound and I wasn’t expecting it to arrive for a few more weeks. John contacted me early on a Saturday morning to let me know my car had arrived at the dealership and I expecting it to arrive for a few more weeks. John contacted me early on a Saturday morning to let me know my car had arrived at the dealership and I drove it off the lot a few hours later. Quick and easy. More
Bill Kolb is the only Subaru dealership I do business with. Over the past 6 years we have had the best service, no hassle buying and leasing experiences. Howard took care of all my needs and made my rece with. Over the past 6 years we have had the best service, no hassle buying and leasing experiences. Howard took care of all my needs and made my recent leasing experience fun. Superior cars and customer service, if that is what you are looking for, no need to look any further. More
I have purchased 3 cars from Bill Kolb Jr Subaru. My sales person Howard was very friendly and helpful. I told him what I was looking and what payments I was looking for and he was able to get me drivi sales person Howard was very friendly and helpful. I told him what I was looking and what payments I was looking for and he was able to get me driving off the lot with a brand new 2020 Impreza with the payment lower than I was looking for. I will definitely continue to purchase vehicles there and would recommend to others. Marty from finance department was also very friendly and helpful with getting me driving off the lot that day. More