Bill Luke Chrysler Jeep Dodge & Ram - Service Center

Jim Norris Jeep Service Review I had the opportunity to take my Jeep in for the 5000 mile service. I was early which was not a problem. Cody got me right in and the work was perform I had the opportunity to take my Jeep in for the 5000 mile service. I was early which was not a problem. Cody got me right in and the work was performed in reasonable time while at the same time completed thoroughly. I am very happy and would recommend Bill Luke to my friends and associates. More

bad service advisor i had very bad experinces with the service advisor Ken Reyes he told me not to come back to this dealership i find out this is very un profissional i had very bad experinces with the service advisor Ken Reyes he told me not to come back to this dealership i find out this is very un profissional of him to say that. More

Truck Sevice I am Canada, Niagara area. When I drive to Phoenix I always go to Bill Luke to Service my 2010 Ram Laramie 1500. Damien has always taken care of my ve I am Canada, Niagara area. When I drive to Phoenix I always go to Bill Luke to Service my 2010 Ram Laramie 1500. Damien has always taken care of my vehicle in a professional and respectful manner. Always made my visits enjoyable , even with bad news. Service has always been excellent. I would recommend Bill Luke and Damien to anyone. Best Regards Harry Knutt Fort Erie ,Ontario, Canada L2A 2X8 More

Bad situation, Great experience cam in for wha ti though was warranty work , turned out to be something was put in my DEF tank , Donna kept me informed and worked with me to get reso cam in for wha ti though was warranty work , turned out to be something was put in my DEF tank , Donna kept me informed and worked with me to get resolved More

Employees took money from my car I took my car to bill luke to get fix and the person that was fixing my car took was taking money that I had on my car it was $20 in change its not ab I took my car to bill luke to get fix and the person that was fixing my car took was taking money that I had on my car it was $20 in change its not about the money it's that it happened at bill luke that's professional if that's professional I don't ever want to take my car back to them and Kevin the manger from body shop all he told me was OK il see in to it that's all he told me More

Service Department Warning - Arrogant and Dishonest! Zero Accountability – I have been taking my vehicle to this Service Department since 2011. In 2015 I brought my vehicle in for continued Air Conditi Zero Accountability – I have been taking my vehicle to this Service Department since 2011. In 2015 I brought my vehicle in for continued Air Conditioning Issues and again July 2016. I have a lifetime Warranty of the Jeep so major parts and labor is covered with a small $100 deductible. The unqualified service advisor the same one as in 2015 tried to sweep the AC problems away and in fact knowingly covered up and withheld pertain information about the AC issues. This time the compressor was replaced by the AC still has Zero velocity and in fact, the front seat passengers are very uncomfortable and the back seat passengers well they have no air. Did I mention the Jeep only has 44,500 miles. Having an 8 months old who cannot ride in your vehicle because of the heat conditions is so dangerous and certainly unacceptable. We have a case open with the Chrysler Corporation holding the lifetime warranty documenting the issues associated with the Service Department for this Dealership. We are really hopeful upper management will read this review and take the necessary investigation and action to help resolve this issue for us. More