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Bill Page Toyota - Service Center

Falls Church, VA

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154 Reviews

154 Reviews of Bill Page Toyota - Service Center

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July 22, 2024

I wanted to share a concerning experience I had recently. I took my car to this dealer for service and discovered that an item was missing from my car when I picked it up. I spoke with the manager, but unfor More

by Folgat94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
July 18, 2024

On 11/02/2023, I had my 2014 Rav4 Fwd serviced at Bill page Toyota, Transmission fluid flushed at 102,400 miles (serviced at $299). On 02/15/24, transmission was failed at 104,700 miles after 2300 miles s More

by Chinh
Recommend Dealer
No
Employees Worked With
N/A
August 08, 2023

I had my 40k service on my 21 Rav4 done yesterday. I've been impressed with the professional service I've received from Bill Page since I started coming here 2 years ago. More

by Mackdaggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Benitez
Aug 10, 2023 -

Bill Page Toyota responded

We appreciate your input! We're glad to hear that you are consistently impressed with the service we offer here at Bill Page Toyota. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Bill Page Toyota Team

August 08, 2022

I have previously raved about their service. Not anymore. When I purchased my new Toyota in June of 2018, I received a Bill Page Toyota LOYALTY VOUCHER. It promised, among other things, an oil More

by Bobo
Customer Service
Recommend Dealer
No
Employees Worked With
Danial Carcamo
Aug 16, 2022 -

Bill Page Toyota responded

Our team has acknowledged this review.

February 16, 2022

Brought my 2nd Gen Prius for a brake issue. Mr. Daniel Turner helped me; he was courteous, listened well, and got the issue diagnosed in very short order. Also billing was very fair -no extrane More

by freeclimbr10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Turner
Feb 18, 2022 -

Bill Page Toyota responded

Thank you so much for taking the time to share your feedback with us here at Bill Page Toyota! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Bill Page Toyota Team

August 24, 2021

I had a service with Donny, and this guy had no idea what to do. I told him “My car was kinda shaking when go over 70mph but I just got new tires…” as soon as I said that he jumped in “then we dont have to c More

by Danny T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donny
Aug 26, 2021 -

Bill Page Toyota responded

We appreciate you reaching out to us. Please know your review is taken very seriously by the team here at Bill Page Toyota. We always strive to improve and give our customers top-notch service. We invite you to contact me at your earliest convenience so we can learn more and help resolve this situation together. We hope to hear from you soon. Sincerely, The Bill Page Toyota Team

August 03, 2021

Turner was very professional and helpful. My car was serviced in a timely manner and all details were taken care of. He was very pleasant and was able to return my car to me the same day. Thank you the More

by hsumm43680
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Turner
Aug 05, 2021 -

Bill Page Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Bill Page Toyota Team

July 31, 2021

Tu Anh Tran and other employees in maintenance are very responsive. The waiting room on the second floor was very clean and comfortable and not so busy. More

by jbwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Anh Tran
Jul 31, 2021 -

jbwood responded

The rating and comments are correct.

Jul 31, 2021 -

jbwood responded

My rating and comments are all that I want to provide at this time.

July 31, 2021

Donny and his staff most helpful took time out of busy day to install dead battery in my mom's car most greatful and thankful for all your help More

by rjcollier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember staffer's name but he was great too very nice and helpful
Aug 03, 2021 -

Bill Page Toyota responded

We are pleased to hear that you had an excellent experience with Donny and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Bill Page Toyota Team

July 22, 2021

They opened on time and was let in for my 7am appointment. Donny Villatoro attended to write the service needed for my car. He suggested to replace my engine filter and cabin filter, to which I a More

by Eames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Villatoro
Jul 26, 2021 -

Bill Page Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Bill Page Toyota Team

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