Bill Page Toyota - Service Center

Always Responsive with Quick Service No matter what I needed done to my Toyota Venza, I knew I could count on the people at Bill Page to take good care of me and my car. Anytime I call M No matter what I needed done to my Toyota Venza, I knew I could count on the people at Bill Page to take good care of me and my car. Anytime I call Moji, he makes it seem like my car is his top priority! More

Celso is the gem at Bill Page Toyota. After visiting Ourisman in Fairfax, I felt outrageously taken advantage off when my service manager left. It was time to find another dealer. Celso greeted me day Ourisman in Fairfax, I felt outrageously taken advantage off when my service manager left. It was time to find another dealer. Celso greeted me day 1, and 8 years later, he is the man I call when I need service. Attentive and courteous are two attributes that appear to be in really short supply at service departments in dealerships. When I was in the market for a new Prius, I asked him if it mattered whether I bought the car from his dealer from his dealership. While he encouraged me to talk to the sales people, he also promised that it would not make a difference in our relationship. I wound up buying a car in Annapolis, and have serviced it at Bill Page Toyota. Moji Ahmadi, the service manager is also very considerate at that dealership. More

I have been having my car serviced at Bill Page for four years and have been mostly pleased. The service staff has always been professional and done the work without issue. My most recent visit is why years and have been mostly pleased. The service staff has always been professional and done the work without issue. My most recent visit is why I would rate the service department so low. I went into to have the check engine light VRS off and traction control warning lights diagnosed ($110 fee) which included them hooking up the code reader, reading the code (emissions) and conducting a "smoke test" which checks for a leak. After the test their suggestion was to replace my gas cap. My 2009 SUV has never had a problem with a loose gas cap nor do I think there is anything wrong with my gas cap. When I asked the service manager Moji he explained that they were not just charging people needless diagnostic fees to make money but that there was an extensive diagnostic completed to include the resetting the warning lights. I left angry knowing that the right thing would have been to say tighten your gas gap, if the problem continues we will hook up the code reader and provide a smoke test. The other issue I had was with the climate control making noise. Their explanation was there was debris most likely causing it and they need another $110 to clean the debris out. This was the point when I felt they were trying to take advantage and I asked to speak to the service manager. Moji's explanation of the fees and my comments about an unneeded diagnostic fee resulted in him becoming very unprofessional and me telling him that I would never return. Think twice before visiting this service department. More

Elsewhere on this site, I wrote a review of my experience purchasing a car from the Bill Page Toyota dealership in Falls Church, VA. But that was just the start of our relationship. I’ve had my Sienna for purchasing a car from the Bill Page Toyota dealership in Falls Church, VA. But that was just the start of our relationship. I’ve had my Sienna for 10 years, and trust Bill Page to do ALL the servicing it needs. I do my part and dutifully take it in for all scheduled service. I’ve been fortunate to have had only a few unexpected problems with my car. Most of my dealings have been with Tu Tran in the Service Department; he’s extremely pleasant and helpful. In all cases, the repairs have been done quickly and efficiently. In one instance relating to a gnarly and somewhat costly repair, Moji Ahmadi was of great assistance in working with Toyota headquarters on my behalf. I remain extremely grateful for his help and willingness to go the extra mile. I decided when I purchased it that nobody would touch my Sienna but Bill Page Service Department. It was a good decision; they have my full faith and confidence. More

I have always entrusted my car with Donnie at Bill Page Toyota. I always get the red carpet treatment. Very professional and courteous. I don't think I'll bring my car to any other dealer. Toyota. I always get the red carpet treatment. Very professional and courteous. I don't think I'll bring my car to any other dealer. More

This review is for their service department. I bought This review is for their service department. I bought my car from them and had a pleasurable experience. My car is due for its first maintenance se This review is for their service department. I bought my car from them and had a pleasurable experience. My car is due for its first maintenance service and out of loyalty, I decided to have it service there as well. I called to setup an appointment and was told that they don't take appointments which was odd. So I decided to take off work early and drove to the dealership. Once there, I was told that it would be an hour and 45 minutes wait. I explained to them that I cannot wait that long and asked them if I can schedule an appointment so I don't have to wait again. They said they don't take appointments. What service departments don't take appointments? Anyways, left the place and vow never to come back again. More

Thank You Moji!! Glad to know there's a Dealership locally that's truthful about exactly what needs to be done with regards to maintaining my Toyota! A few months ago I noticed an awful sound while dr locally that's truthful about exactly what needs to be done with regards to maintaining my Toyota! A few months ago I noticed an awful sound while driving my children to school. It was so bad that people at stop lights would look over in disgust. I took it to a Dealer in Fairfax and they quoted me over $800 to repair it and then tried to sell me another car. I then took it to a garage in my neighborhood and they quoted me a price of $1200! My husband and I were frantic because we just didn't have the money. I spoke to another mother in the carpool and she "highly recommended" Bill Page Toyota. I called the service department and the Service Manager-Moji Ahmadi answered the phone. I told him what I was dealing with and he said to bring it in that day. My husband took the car in and said that he was treated respectfully and that the Service Department wasn't chaotic like the other places we'd been to. He waited an hour and 1/2 and Moji walked out to say that it was just a belt and the car was in great shape. We spent under $100 to have it replaced and it's been purring like a kitten ever since! We will be buying our next new car from Bill Page and taking our Toyota Sienna there for ALL maintenance procedures! Thank you Bill Page Toyota for having a professional integrity and delivering the best Service in the area! Most Sincerely, Patricia Dennis~Reston,VA. More

Great Service !! Very friendly staff and excellent costumer service.. I strongly recommend Bill Page Toyota in Falls Chuch.. Dr. Ricardo M Gaitan costumer service.. I strongly recommend Bill Page Toyota in Falls Chuch.. Dr. Ricardo M Gaitan More

Moji Ahmadi, the service manager and Tu Phong are outstanding. Every time I visit, they are incredibly responsive, treat me and all customers with utmost respect, and always handle my car's service a outstanding. Every time I visit, they are incredibly responsive, treat me and all customers with utmost respect, and always handle my car's service and repairs effectively and efficiently with a solid and reasonable explanation of what was needed. The entire service staff is friendly, responsive and there to serve. In a world where service is sometimes hard to find, Bill Page Toyota is outstanding and I recommend them highly. More