Bill Page Toyota - Service Center

My car was in for general maintenance at the service center. It was parked on the lot when a tow truck slid on ice and slammed into my car taking out the entire back end. The service manager, Moji Ahm center. It was parked on the lot when a tow truck slid on ice and slammed into my car taking out the entire back end. The service manager, Moji Ahmadi, told me that he would "take care of me". They towed my car to Falls Church Auto Body (without my consent or knowledge). They didn't give me information on the tow truck company's insurance or a contact there. They didn't give me a contact person at Falls Church Auto Body. I've had the TOTAL run around by Bill Page Toyota and Falls Church Auto Body about getting my car fixed. It's now been nearly 6 weeks, and my car is FINALLY done! What kind of deal does Bill Page Toyota have going on with Falls Church Auto Body?!?! When I got SO upset with service manager Moji Ahmadi yesterday, he told me that they take no responsibility for cars parked on their lot. I am SO SORRY that I entrusted you with my car, Bill Page Toyota! What a disaster!!! More

As soon as u get to the service dept, no greeding, well I said that's ok. But when it comes the curiosity ride after u give them your location they say come now and then u get there & u will have to wait fo said that's ok. But when it comes the curiosity ride after u give them your location they say come now and then u get there & u will have to wait forver to get it. They want just your money, they don't care about your time especially if u sacrifice your time from your job to bring the car after each recall. Btw, I told an employe who is short and Asian ethnicity(name?) before the accelator recall published that my accelator is speeding sometimes, he said ooh don't worry that's normal. Few days later all news channel, newspapers talking about that problem and you know the rest of this story. Second service for my new 2009 corolla I was told to come back for an other same service after 2 months. That was dumb and rediculous. New car will need service oil ... After 2months!!!! Also they wrote wrong mileage on the paper work!! I I don't recommand this specific dealer location: bill page Toyota by annandale rd falls church va. Don't go there!!! More

My wife's Camry had a blowout on the freeway. She called Bill Page Toyota to get the number for Toyota Roadside Assistence. They gave her the WRONG number. She called me and asked me to get the number, so I Bill Page Toyota to get the number for Toyota Roadside Assistence. They gave her the WRONG number. She called me and asked me to get the number, so I called them back and they gave me the customer service number for corporate Toyota. I had to call and listen to a full menu, then wait for an operator, and then the operator gave me the number. When she took the Camry in for a new tire, THEY DID NOT HAVE A TIRE FOR A CAMRY IN STOCK!!!!! UNBELIEVABLE!!!!!! I can see not stocking a lot of tires, but this is for the current model Camry, folks. The service personel at Bill Page were neither friendly nor helpful. I had a really hard time undertanding the person I was talking to on the phone (english was not their first language) and they seemed offended that I could not understand them. They had a "don't call us, we'll call you" attitude, and seemed really annoyed that I was bothering them to check the status of my repair. I guess the Camry is an OK car, but based on my experience at Bill Page Toyota, I have seriously soured on the Toyota brand and would not consider buying another in the future. More

What a bunch of bozo's. They charged me $300 to tell What a bunch of bozo's. They charged me $300 to tell me, well, your starter is burned out but, we need you to spend $1000 before we can check if t What a bunch of bozo's. They charged me $300 to tell me, well, your starter is burned out but, we need you to spend $1000 before we can check if the transmission is damaged. I thought they wildly overcharged me for that estimate. More