Bill Pearce Courtesy Honda
Reno, NV
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Hard to get service appointments I love my Honda Fit, however, I don't care for the lack of service for customers. They don't take appointments after 1:30 pm unless you leave the car I love my Honda Fit, however, I don't care for the lack of service for customers. They don't take appointments after 1:30 pm unless you leave the car overnight. That leaves me without a car and there is nothing I can do about it. They really don't support their customers and their needs. More
product and service are excellent! Our visit to your dealership was so rewarding. Got a very good car model as we were handled and attended to with utmost courtesy and attention. This i Our visit to your dealership was so rewarding. Got a very good car model as we were handled and attended to with utmost courtesy and attention. This is probably the reason why your dealership ia called Bill Pearce Courtesy Honda. Thanks! More
Regular service Rich and the team at Honda always do an outstanding job. Scheduling appointments is easy and they get the work done quickly and done correctly. Rich and the team at Honda always do an outstanding job. Scheduling appointments is easy and they get the work done quickly and done correctly. More
A Grand place You folks always do a wonderful job and I would never go any place else. I have been going to this dealership for over 25 years. The staff and servi You folks always do a wonderful job and I would never go any place else. I have been going to this dealership for over 25 years. The staff and service are excellent. More
Great personal, friendly experience Great service, knowlegable sales staff, work done in a timely manner. I would come back again. Courteous Honda is the only place I bring my Honda. Great service, knowlegable sales staff, work done in a timely manner. I would come back again. Courteous Honda is the only place I bring my Honda. More
Daniel- Sales person great. Reggi- RUDE First time buyer. This place is great and worked with what my budget was. Daniel is a transparent person who right off the bat will tell you if it's w First time buyer. This place is great and worked with what my budget was. Daniel is a transparent person who right off the bat will tell you if it's worth it or not and that's what you look for. He's patient and knowledgeable & truly goes above and beyond to make things perfect. However once I hit finances reggi was nice until the second you don't want to add anything he's snotty and through a tantrum like a 2 year old. I know how fishy dealers can be and so I didn't want to add any warranty's or extra things. He was persistent on having me finance through him. But saying no to all this was enough to for him to be rude hitting the keyboard harder and just questioning my decisions! My dad doesn't speak English well and by Reggie's body language he knew he didn't like that I didn't want to add anything. As a sales person you should know not everyone is gonna say yes to everything you say. I'm sorry life doesn't work that way! So my recommendation is to finance with another person such as Oscar as I've heard he's great. More
Very helpful A flat tire and an upcoming trip needed a short notice service appointment. They squeezed us in and took care of it all within a day. A flat tire and an upcoming trip needed a short notice service appointment. They squeezed us in and took care of it all within a day. More
Awesome speedy and friendly service. Betty promptly met me at my car when I arrived. She directed me to her desk as she checked mileage on my car. Betty was very quick and efficient at ge Betty promptly met me at my car when I arrived. She directed me to her desk as she checked mileage on my car. Betty was very quick and efficient at getting me checked in and even contacted Enterprise to get me a rental car until my service was completed. Betty made my entire experience at Honda a pleasant one 😊 More
Oil change and check over I gave the rating because i was taken care without an appt. Kyle fitted me in as soon as i arrived. I consider that excellent service. Kee I gave the rating because i was taken care without an appt. Kyle fitted me in as soon as i arrived. I consider that excellent service. Keep him Steve, Barry BBSR71 More
Oil Change/ Tire Rotation The gentlemen who helped went above and beyond. A lot of hard work goes unnoticed and I really hope he gets appreciated for all that he does. He was v The gentlemen who helped went above and beyond. A lot of hard work goes unnoticed and I really hope he gets appreciated for all that he does. He was very pleasant and professional, he definitely deserves as special recognition. I wish I could remember his name but, he was the one who serviced my vehicle. Other than his excellent customer service, the whole staff was extreamly nice and had a very comfortable waiting area. More