After honing in on exactly what car I wanted, I reached out over email and corresponded with Pamela, who was very kind and scheduled me an appointment to come in for a test drive. On the day of my appointment, Arlene did a great job showing my husband and I all of the car's features during my test drive. When we got back to the dealership, we sat down with Irina, who went over the different trim levels and pricing for each. I let her know that I was interested in the Costco car buying program, and she quickly came up with a discounted price for me. I wasn't ready to buy that day, but when I returned 2 weeks later, she honored the aforementioned price and I bought the car after a very smooth process. Irina took me on a test drive of the exact car I was buying, since I had test driven a lower trim level on my last visit. She showed me how the Honda Sensing features work, which I deeply appreciate, as I would probably be too freaked out to trust some of the self-driving-ish features on my own. Moises in the finance department was extremely enjoyable to talk to and a great salesman. Everyone I interacted with at Bill Pearce was very kind and accommodating of my needs, and I absolutely love my new Fit!