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Bill Penney Ford

Jasper, AL

not yet
rated
5 Reviews

4100 Highway 78 East

Jasper, AL

35501

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February 24, 2020

The ONLY reason I am recommending this dealership is because of Shelia Myers, the amazing sales consultant and Tim Braineard, the sales manager. They went above and beyond in making sure my friend left More

by ccapps329
Recommend Dealer
Yes
Employees Worked With
TIM BRAINERED, SHIELA MYERS, Mark Eachus
December 16, 2019

PROFESSIONAL JOB ALL EMPLOYEES WERE VERY PROFESSIONAL AND KIND. THEY DID WHAT THEY SAID THEY WOULD DO. THEY WERE HAPPY TO ANSWER ALL QUESTIONSAND DID NOT RUSH. More

by rgmullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM BRAINERED, JASON GODSEY, JACOB DOUTHIT, RYAN DUBOSE, JEFF TOWNSLEY, CRAIG WILSON, SHIELA MYERS
November 18, 2019

Efficient We had researched and knew what were ready to buy and how we were going to buy it. Our salesperson was not pushy, he was efficient and he was polite More

by asmacpherson723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JASON GODSEY, SHAWN OWNBY
Nov 18, 2019 -

Bill Penney Ford responded

thank you for the five star rating !! we really appreciate taking time from your busy schedule and sharing your experience with your dealership

November 16, 2019

Nothing was resolved Chrysler wouldn't approve my warranty to fix my seats. They also never found anything wrong, after I explained to them the problems I was having. More

by srwilliams7279
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle White, JACOB DOUTHIT, JEFF TOWNSLEY, SHAWN OWNBY
Nov 18, 2019 -

Bill Penney Ford responded

thank you for your response.I am familiar with this vehicle,the seats showed wear and we did our best to have it covered by warranty,however Chrysler did not feel it was a defect in any way and after providing the customer with a loan car for more than a week we were unable to duplicate any issue with the vehicle

November 14, 2019

Worth the 2 hour drive Was the easiest deal I've ever made. Told them what I wanted and we worked together until we got it done. Will look there when I need another vehi More

by bmlb929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JASON GODSEY, HAYDEN WHITE, SHAWN OWNBY
Nov 14, 2019 -

Bill Penney Ford responded

Awesome review! And our first!!! Many thanks for your business. Hopefully we can earn your business again in the future!