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Bill Penney Toyota of Jasper

Jasper, AL

4.7
91 Reviews
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3815 Highway 78 E

Jasper, AL

35501

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Showing 91 reviews

August 03, 2026

The owner needs to make This right! Look at the posting date! My wife is still there with more lights flashing on the dash then she came in with! That’s after a 1500.00 fee! We are done More

by Alamower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 04, 2026 -

Bill Penney Toyota of Jasper responded

I'm truly sorry to hear about your wife's ongoing issues and the frustration you're experiencing, especially after servicing. We aim for higher standards of care and communication with all our guests, so I would like to personally assist in making this right. Please reach out at your earliest convenience so we can address these concerns promptly. Thank you, Matt Conkin - Service Manager - mconkin@billpenney.com

July 29, 2026

It was great, JOE went above and beyond very knowledgeable of the vehicle. We never buy on the same day but JOE made our experience really good More

by cyn_barringer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOE
Jul 30, 2026 -

Bill Penney Toyota of Jasper responded

We love hearing Joe made your experience so smooth and enjoyable! Thank you for choosing Bill Penney Toyota of Jasper and for sharing your feedback. Safe travels in your new car!

July 20, 2026

Had minor cosmetic plastic piece come loose on bumper. Josh Bryson took care of me. More

by matrammel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bryson and Stephanie Posey.
July 17, 2026

My experience at Bill Penney Toyota of Jasper was fantastic. Kendra made the entire process easy and enjoyable, taking the time to walk me through every step and making sure I understood all my optio More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendra
Jul 17, 2026 -

Bill Penney Toyota of Jasper responded

We're glad Kendra made the process so smooth and enjoyable for you at Bill Penney Toyota of Jasper! Thank you for choosing us and for sharing your experience. Drive safe and enjoy the ride to the fullest!

June 19, 2026

Friendly and respectful and very helpful with getting me. a good ride and great place to get a good ride More

by rebeloutlawking87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin hulsey
June 15, 2026

Had the best sell person ever . Got me in a new 2026 4-runner . Thank you Andrew for everything you did today . I’m so in love with it … More

by jacobs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
April 29, 2026

The salesperson, Kendra,, was the best. If you need a vehicle ask for her she’s the reason we bought from this dealership. Absolutely love my new Highlander More

by tammy.waters82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendra
April 27, 2026

Kevin Warren took great care to deliver the deal that I was shopping for! Purchased the vehicle I wanted at a great deal. From the time of arrival till the time I left, Kenny performed above and beyond to More

by quadman18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Warren
March 09, 2026

I was very impressed with our Salesman Caden Nicholas. He was very friendly and knowledgeable!! He answered all my questions and I felt like I had known him for a very long time!! I thoroughly enjoyed my More

by P.owens55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caden Nicholas
March 01, 2026

Don‘t consider Bill Penney Jasper Toyota. l bought a Toyota Tacoma SR5 2025 brand new… and I was financed through South Eastern Toyota Finance (SETF) with an 8% APR. Ridiculously high and More

by williamdajustice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devon
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