This company is a scam completely. I went in, granted I
This company is a scam completely. I went in, granted I have less than perfect credit however that does not account for the horrible experience
This company is a scam completely. I went in, granted I have less than perfect credit however that does not account for the horrible experience they have afforded me. I have had this car for a year, a Saturn L300, which supposedly underwent a 152 point inspection, or at least some version of that. They explain the financing interest as "21.99%" they did not specify if it was per year, or overall, so over the 4 year loan I'll be paying about 88% interest on the car value, really? All that aside, over the last year, I have driven the car about 5000 miles, yes only Five Thousand Miles and the list of 7-8 different visits speak for themselves.
Within the first week, I had to bring the car in because my rear passenger side break pins had fallen out (after they had noticed it in the inspection and thought they had seated them correctly) and I had a bad water pump (to which the manager that facilitated the loan stated "I can't believe my guys missed that"). Since then, I've had to bring the car in again to fix the break pin issue, had to have my radiator replaced, I have a bent left wheel, worn stabilizers, a power steering leak (which their own mechanic stated probably started leaking within a week of buying the vehicle, Bill Rapp's official response was "He is not qualified to make this judgement" sorry, but if a trained and certified mechanic isn't, who is?) my power steering rack apparently went from "great" condition to needing to be replaced, along with the hoses, and other repairs which should have been fixed. The approximate value of the repairs has far exceeded half the value of the car selling price and they are refusing to help in any way. Let's not mention the extended warranty company they endorse is under investigation in several states for fraud and failure to pay for repairs covered.
Overall I would NOT recommend this dealership to anyone. They use every shady sales trick in the book to get yo into the car, once you're financed and the car is sold, they could care less.