I bought a 2016 Chrysler 300 from the Syracuse store location in March and have had numerous issues. When looking at car and test driving before purchase, was told by salesman that dings and scratches could be buffed out before I would pick the car up, which did not happen. Also, told salesman that brakes did not feel right. The excuse was that the car had been sitting for so long. On the day of pick up, I was assured by Jim Finnegan that the scratches issue would be resolved if I came back in a few weeks once weather turned nice. Between then and scheduling the appointment with the detail shop, brakes also started squeaking. When I came to pick the car back up noticed that there was no buffing or detail done and actually more scratches. Two employees came out and looked at it and agreed. They're excuse was " a rookie in the body shop must have used a rag to wipe it down that had something in it like pebbles that scratched it." Brakes were also worked on, which I have paperwork and receipt for. The detail manager did end up fixing the scratches after another few days of leaving the car at the shop, which left me without a car to get to work for a few more days. When I came back to pick up car again, it looked very good, and they were able to get a lot of scratches out like they had said. I drove home happy that my brakes felt good and the car was buffed out like I was told it would be. Here we are around a month later, and I have noticed my brakes are squeaking once again. The write up from the service department says "replaced rear brake pads, rotors, service calipers, and torqued specs." I am very confused why after all that the brakes would still be squeaking. This has become such an issue now that I feel I cannot even trust that dealership if I were to bring my car back once again. I've never heard of anyone having to spend money on their brakes when just being three months into having the car. My previous car from drivers village did not need any brakes until driving it for almost four years because I do not drive long distances. I just want this issue to be resolved and have some descent brakes put on like any other dealership would have done. I would never recommend anyone in the CNY area to buy from the Burnett Ave Syracuse location.